Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michaela Manibo <[email-masked]>
To: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 5 Aug 2020 10:41:49 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Kind reminder on the CRA.  We need to issue full refund for the customer.

Thanks

On Sat, Jul 25, 2020 at 9:36 AM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> Please assist on this issue. It's been more than 3 months now.
>
> @Returns.fc <[email-masked]>
>
>  4 items were dispatched and order was marked returned since May but only
> one has the CRA. We need to refund the rest of undelivered items.
>
> Thank you
>
>
>
> On Sat, Jul 18, 2020 at 10:51 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> TEam,
>>
>> Can we have an update on this please?  We  need to issue a refund for the
>> undelivered items
>>
>> Thanks
>>
>>
>>
>> On Sat, Jul 4, 2020 at 9:23 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> @Returns.fc <[email-masked]>
>>>
>>> Please assist on this case. 4 items were dispatched and order was marked
>>> returned since May but only one has the CRA
>>>
>>> Thank you
>>>
>>>
>>>
>>> On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>>
>>>> Team,
>>>>
>>>> May we please have an update on this? Cu is following up the refund
>>>>
>>>> Thanks
>>>>
>>>> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>>> Pls assist on the CRA for the 3 other items . thanks
>>>>>
>>>>> @Returns.fc <[email-masked]>  pls confirm
>>>>>
>>>>>
>>>>> MD-305410
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>>>>> - Zoo Unicorn Phone
>>>>>
>>>>> MD-307152
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>>>>> Hop - Silver Lining Cloud Rain Stick Rattle
>>>>>
>>>>> 33000-P
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>>>>> - Iswimsafe Infant Neck Floater - Pink
>>>>>
>>>>>
>>>>>
>>>>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if
>>>>>> this order is received at the warehouse and create CRA
>>>>>>
>>>>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear Moataz,
>>>>>>>
>>>>>>> I hope you are doing well.
>>>>>>>
>>>>>>> The customer for this order contacted and notified that her shipment
>>>>>>> was returned, the tracking shows the same.
>>>>>>>
>>>>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>>>>
>>>>>>> If there are any issues please let me know.
>>>>>>>
>>>>>>> Kind Regards,
>>>>>>>
>>>>>>> Mohammed
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Best regards,*
>>>>>> *Moataz Salah El-Din*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>> www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>