Subject: Re: Product Inquiry- 4moms - Rockaroo - Cool Mesh
From: Angeli Fontillas <[email-masked]>
To: Jeno Serenio <[email-masked]>
Cc: customer care <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Wed, 5 Aug 2020 10:07:22 +0400
List-Id: <ccteam.mumzworld.com>

Hello Jeno,

Good morning!

Please see the attached copy of the customer invoice.

Thank you.

On Wed, 5 Aug 2020 at 09:55, Jeno Serenio <[email-masked]> wrote:

> Hi Angeli,
>
>
>
> Good Morning.
>
>
>
> Thank you for sharing this aftersales issue.
>
>
>
> The MP3 chord/connector should be included on the box for 4moms Rocakroo.
>
>
>
> Grateful to confirm from your customer if the chord is missing from the
> box.
>
>
>
> Please send us the copy of your customer receipt to proceed of the same
>
>
>
> We look forward to hear from you.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
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> Please consider your environmental responsibility. Before printing this
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>
>
>
>
> *From:* Angeli Fontillas <[email-masked]>
> *Sent:* Sunday, August 2, 2020 2:39 PM
> *To:* Cristy Gallardo <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Product Inquiry- 4moms - Rockaroo - Cool Mesh
>
>
>
> Hello,
>
>
>
> Good day!
>
>
>
> Kindly help us check please if the mp3 plug in is included in the box for
> this item below?
>
> Customer received the package without the mp3 plug in, stocks came from
> our warehouse.
>
>
>
>
> *4moms - Rockaroo - Cool Mesh SKU- MD-2000904*
>
>
>
>
>
> Thank you.
>
>
>
>
>
> *Regards,*
>
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE