Subject: Re: 600927352_2 - UPDATE
From: Naib Khan <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Road Rider Customer Support <[email-masked]>, Muhammad Ayoub <[email-masked]>, customer care <[email-masked]>, Uae Lastmile <[email-masked]>
Date: Tue, 4 Aug 2020 16:31:28 +0400
List-Id: <ccteam.mumzworld.com>

+Muhammad Ayoub <[email-masked]>  Any update on this?

Regards.
Naib

On Tue, 4 Aug 2020 at 15:26, Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly assist with the below customer as he keeps calling to follow up.
>
> Best Regards,
> Anas Nazzal
>
> On Tue, Aug 4, 2020 at 12:29 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer is on the line and wants it to be sorted out now.
>>
>> Please advise.
>>
>> Thank you.
>>
>>
>>
>>
>>
>> On Mon, 3 Aug 2020 at 18:43, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer called in still interested in this order.
>>>
>>> Where is the shipment? The customer doesn't want to cancel the order,
>>> she is still interested.
>>>
>>> Please deliver tomorrow without fail.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Thu, Jul 30, 2020 at 10:16 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Team,
>>>>
>>>> We need an update on this order ASAP please?  Customer is so frustrated
>>>> with this ongoing issue.  Please advise where this order is now.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jul 29, 2020 at 2:59 PM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> @Uae Lastmile <[email-masked]>
>>>>>
>>>>> As per the courier, they don't have the order. Can you check this ASAP
>>>>> please?
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jul 29, 2020 at 2:28 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Road Rider team,
>>>>>>
>>>>>> Please update us on the whereabouts of this order as we need to
>>>>>> communicate it to the customer immediately. I called earlier and was asked
>>>>>> to call back now I can't reach anyone on 0547016546
>>>>>>
>>>>>> This was raised for a week now and still no update.
>>>>>>
>>>>>> Please advise.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>