Subject: FW: مشكلة مع موقع ممزورلد
From: Consumer Rights <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 4 Aug 2020 10:17:08 +0000
List-Id: <ccteam.mumzworld.com>

Dear Malak,
Hope all is well,
Unfortunately we received a complaint (attached) in regards to the company. We would appreciate if the matter is resolved as we are here to protect our business partners. Kindly escalate the matter to the concerned department and contact the customer for any clarifications/documentations.
Apologies for the inconvenience,

حقوق المستهلك

Consumer Rights

D
+971 4 4461516

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From: hissah almatar [mailto:[email-masked]]
Sent: Monday, August 3, 2020 3:10 PM
To: Consumer Rights <[email-masked]>
Subject: مشكلة مع موقع ممزورلد

⚠
CAUTION: This Is An External Email.

السلام عليكم ورحمة الله وبركاته،

أرجوا المساعدة من حضرتكم في حل مشكلتي القائمة من ٥ أشهر مع موقع ممزورلد حيث أني قمت بطلبية بتاريخ 28/03/2020 برقم (100125154<tel:100125154>)وتم تقسيمها على شحنتين الأولى مع شركة سمسا السعودية ووصلتني بعد عناء طويل والنصف الثاني تم شحنه مع شركة شيبا السعودية وألغيت الشحنة من قبل الشركة نفسها ومن تاريخ 16/04<x-apple-data-detectors://10> وأنا أطلب الموقع باسترجاع المبلغ ولكن لا فائدة وآخر اتصال لي قبل شهر طالبتهم بوضع المبلغ كرصيد لي في الموقع ولكن للأسف لم يتم ايداعه في الحساب، أرجوا منكم اتخاذ الاجراء المناسب.

مع أطيب التحيات.
شكراً.

Sent from my iPhone