Subject: Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
From: Yaseen Shaqra <[email-masked]>
To: [email-masked]
Cc: Denmark A <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Sales | BabygrowFzc" <[email-masked]>, [email-masked], "Peecy | BabygrowFzc" <[email-masked]>, "Ajish | BabygrowFzc" <[email-masked]>
Date: Tue, 4 Aug 2020 14:05:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please note that the customer confirmed that she is not interested to
received the replacement product and wants a full refund

@Denmark A <[email-masked]> Please assist

On Mon, Aug 3, 2020 at 11:39 AM <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> Could you let me know on the LPO number for which this item was delivered
>
>
>
>
>
> *Best Regards,*
>
> *Bijo Mathew *
>
> *1L-05/04 B#W-1,Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah   (UAE) Tel: +971 0506242590*
>
> *Email: [email-masked] <[email-masked]>  Web:
> www.babygrowfzc.com <http://www.babygrowfzc.com/>*
>
>
>
> *From:* Ajish | BabygrowFzc <[email-masked]>
> *Sent:* Monday, August 03, 2020 10:03 AM
> *To:* 'Denmark A' <[email-masked]>; 'LPO | BabygrowFzc' <
> [email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
> [email-masked]>; 'Michael Rolle' <[email-masked]>;
> 'Abdelmohsen basha' <[email-masked]>; 'Sales | BabygrowFzc' <
> [email-masked]>; [email-masked]; 'Peecy | BabygrowFzc' <
> [email-masked]>
> *Subject:* RE: Order #600934681 // Sku :TC-IN216179 // Name :Infantino -
> Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
>
>
>
> Hi Denmark,
>
>
>
> We will replace the product, Please confirm whether the faulty product is
> already arranged for collection.
>
>
>
> Hi Bijo,
>
>
>
> Please arrange to replace the product for the same.
>
>
>
> *Warmest Regards,*
>
> *Ajish Koshy *
>
>
>
>
> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>
> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>
> *Email: [email-masked]* <[email-masked]>* Web: *
> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>
>
>
> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
> *Sent:* Monday, August 03, 2020 9:26 AM
> *To:* Sales | BabygrowFzc; LPO | BabygrowFzc; Ajish | BabygrowFzc
> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran
> Iftikhar; Michael Rolle; Abdelmohsen basha
> *Subject:* Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino -
> Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
>
>
>
> Dear,
>
>
>
> Please respond and update.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Aug 2, 2020 at 10:39 AM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :Would like to get another one as replacement
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE