Subject: RE: 600926322 - Didn't receive the order
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Alvin Balmeo'" <[email-masked]>, "'Naib Khan'" <[email-masked]>, "'lastmile'" <[email-masked]>
Cc: "'Customer Care Team'" <[email-masked]>
Date: Tue, 4 Aug 2020 08:29:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Alvin,

Our driver tried to call the customer no response. He went to customer house it was closed.

 

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

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From: Alvin Balmeo [mailto:[email-masked]] 
Sent: Tuesday, August 04, 2020 8:20 AM
To: Naib Khan <[email-masked]>; lastmile <[email-masked]>; Shajahan Kamal Batcha <[email-masked]>
Cc: Customer Care Team <[email-masked]>
Subject: Re: 600926322 - Didn't receive the order

Team,

 

Any update on the request? 

On Mon, 3 Aug 2020 at 16:31, Alvin Balmeo <[email-masked] <mailto:[email-masked]> > wrote:

Hi  Shajahan / Naib,

Can we request a proof of delivery or picture if possible? Thank you. 

The customer is already in FB saying nothing was delivered. Please confirm 

 

On Mon, 3 Aug 2020 at 09:22, Alvin Balmeo <[email-masked] <mailto:[email-masked]> > wrote:

Hi Naib and Lastmile

 

The customer is still following up on where the order was delivered. As they have not yet received the order. 

Can we request a proof of delivery or picture if possible? Thank you. 

 

-- 

Best regards,

Alvin

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-- 

Best regards,

Alvin

Please consider the environment before printing this e-mail

 

-- 

Best regards,

Alvin

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