Subject: Re: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st, U-Pressure Fit Auto - Close Door Gates White // Defective
From: Michael Rolle <[email-masked]>
To: Denmark A <[email-masked]>, Abdul Monim <[email-masked]>, Suzanne <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>
Date: Tue, 4 Aug 2020 10:47:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Can we get an update for the above subject.

Best Regards,

Michael R.
ᐧ

On Wed, Jul 22, 2020 at 10:26 AM Denmark A <[email-masked]> wrote:

> Dear Abdul,
>
> Find the attached VRA for your reference.
>
> Regards,
> Den mark
>
> On Wed, Jul 22, 2020 at 10:15 AM Abdul Monim <[email-masked]> wrote:
>
>> Dear Den mark,
>>
>>
>>
>> We need an urgent GRV please.
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Abdul Monim [mailto:[email-masked]]
>> *Sent:* Sunday, July 19, 2020 2:31 PM
>> *To:* [email-masked]' <[email-masked]>; 'Denmark A' <
>> [email-masked]>
>> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
>> [email-masked]>
>> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
>> U-Pressure Fit Auto - Close Door Gates White // Defective
>>
>>
>>
>> Dear Den mark,
>>
>>
>>
>> Prepare a GRV please.
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* [email-masked] [mailto:[email-masked]
>> <[email-masked]>]
>> *Sent:* Sunday, July 19, 2020 11:52 AM
>> *To:* 'Denmark A' <[email-masked]>; 'Abdul Monim' <
>> [email-masked]>
>> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
>> [email-masked]>
>> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
>> U-Pressure Fit Auto - Close Door Gates White // Defective
>>
>>
>>
>> @Abdul Monim [email-masked] please facilitate. Thank you.
>>
>>
>>
>> Regards,
>>
>>
>>
>> *Suzanne M. Abagat*
>>
>> Brand |Training Manager
>>
>> Middle East Region
>>
>>
>>
>>
>>
>>
>>
>>
>> *AREEN East & West LLC*
>>
>> *TRN:* 100260987100003
>>
>> P.O.Box 1693 , Dubai – UAE
>>
>> Tel : +971 4 2678888
>>
>> Mob : +971 56 1998 372
>>
>> E-mail : [email-masked]
>>
>> ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ
>>
>>
>>
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>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Sunday, July 19, 2020 11:45 AM
>> *To:* Suzanne <[email-masked]>
>> *Cc:* Abdul Monim <[email-masked]>; customer care <
>> [email-masked]>; Returns.fc <[email-masked]>; Alina
>> D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>;
>> Samran Iftikhar <[email-masked]>
>> *Subject:* Re: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
>> U-Pressure Fit Auto - Close Door Gates White // Defective
>>
>>
>>
>> Dear Suzanne,
>>
>>
>>
>> Can you please update us here, thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jul 8, 2020 at 5:02 PM Suzanne <[email-masked]> wrote:
>>
>> Dear Valued Partners,
>>
>>
>>
>> We kindly request when filing any report or claim in the future please
>> find the SOP attached. Please send us the defective items for evaluation.
>>
>>
>>
>> We require all those information to avoid any delays in resolving. As you
>> know, we have to share the details as well to our Quality dept. in
>> Netherlands and due to time and work day difference this may cause
>> disruptions so therefore we are doing our best to take immediate action if
>> all required information is shared to us then we can collate it in one go
>> for evaluation purposes. I hope you understand.
>>
>>
>>
>> I look forward to your cooperation to serve you better. Thank you.
>>
>>
>>
>> Regards,
>>
>> Suzanne
>>
>>
>>
>> *From:* Abdul Monim <[email-masked]>
>> *Sent:* Wednesday, July 8, 2020 3:59 PM
>> *To:* 'Denmark A' <[email-masked]>
>> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
>> [email-masked]>; [email-masked]
>> *Subject:* RE: Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
>> U-Pressure Fit Auto - Close Door Gates White // Defective
>>
>>
>>
>> Hi Den Mark,
>>
>>
>>
>> Is it attached one?.
>>
>>
>>
>> @ Ms. Suzanne
>>
>>
>>
>> Best Regards
>>
>> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
>> Supervisor*
>>
>> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
>> 1693
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Wednesday, July 8, 2020 2:08 PM
>> *To:* Abdul Monim - Areen E&W <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
>> Nwaso <[email-masked]>; Samran Iftikhar <
>> [email-masked]>
>> *Subject:* Order 600748287 // Sku :AEW-24484310 // Name :Safety 1st,
>> U-Pressure Fit Auto - Close Door Gates White // Defective
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Comments :This item has been received a month ago with parts missing and
>> with communications and Calls to mumzworld up to date no one came to
>> collect the item and refund the money. At least I could have order it from
>> somewhere else than having a product laying down in my place with no use.
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>> --
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-- 
*Best Regards,*

*Michael C. Rolle*