Subject: Re: Order #600920860 // Sku :MHTL-MHOT617-19-RED // Name :Toon Toyz - R/C Slide 'N Stunt Car - Red // DEFECTIVE
From: Michael Rolle <[email-masked]>
To: Info <[email-masked]>
Cc: Sujit Sinha <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Tue, 4 Aug 2020 09:49:17 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Find the attached VRA and issue us a credit note to proceed.

Best Regards,

Michael R.
ᐧ

On Mon, Aug 3, 2020 at 11:28 AM Info <[email-masked]> wrote:

> Hi
>
> Please process the refund to customer.
>
>
>
> On Aug 3, 2020 at 11:27, <Michael Rolle <[email-masked]>>
> wrote:
>
> Dear Info,
>
> Please update on this to proceed.
>
> Regards,
> Michael R.
> ᐧ
>
> On Tue, Jul 21, 2020 at 12:49 PM Alina D'Souza <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Customer wants refund insisting on it does not want a replacement
>>
>> Regards,
>> Alina
>>
>> On Tue, Jul 21, 2020 at 12:27 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Info,
>>>
>>> Please update on this.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Mon, Jul 20, 2020 at 11:21 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Info,
>>>>
>>>> Please confirm once received.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Thu, Jul 16, 2020 at 5:00 PM Info Mickey <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Apologies for the incontinence,
>>>>>
>>>>> Please arrange to deliver to return the product to our warehouse, we
>>>>> shall replace the product at the same time.
>>>>>
>>>>>
>>>>> On Thu, Jul 16, 2020 at 12:01 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>>
>>>>>> Return Reason:doesnt_work_or_defective
>>>>>> Comments :The batteries does not charge at all
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>> --
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>> To view this discussion on the web visit
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>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAB_HPgHNMxVk97Mwa8x3atRkDCroCwZrWWRGQfSi20tma-n4fA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>
>

-- 
*Best Regards,*

*Michael C. Rolle*