Subject: RE: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
From: "Tarek El-Far" <[email-masked]>
To: "'Christian Mendoza'" <[email-masked]>, "'John Garcia'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Tue, 4 Aug 2020 09:13:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Christian

I have sent to the factory as we don’t have those spares available in UAE, my plan is to get the same via DHL express and waiting for the factory confirmation.

Please send me the detailed address of the customer so that we get it sent directly from Italy to them

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: Christian Mendoza <[email-masked]> 
Sent: Tuesday, 4 August, 2020 09:12
To: Tarek El-Far <[email-masked]>; John Garcia <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8

Hi Team,

May we have an update here?

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Mon, Aug 3, 2020 at 3:13 PM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The customer received the below item under her gift registry with missing parts. See the details below.

missing part: 4 nails and 4 washers   

600921359

 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1030577> TAMA-223-005

Brevi - Slex Evo Cradle - Beige

1

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ>