Subject: Re: Order #600921602 // MBN-0032 // CINK - Bamboo Baby Weaning Giftbox - Ocean // Defective
From: Michael Rolle <[email-masked]>
To: Made by Nature - Middle East <[email-masked]>
Cc: Denmark A <[email-masked]>, [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 3 Aug 2020 16:36:48 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please update  the above issue to proceed.

Best Regards,

Michael R.

ᐧ

On Sun, Jul 19, 2020 at 1:50 PM Made by Nature - Middle East <
[email-masked]> wrote:

> Dear Denmark,
>
> This is normal and not a defect.
>
> It is not easy to open the lid so the baby/toddler will not open it easily.
>
> If difficult for an adult to open this is also normal and it will be
> easier with use as the rubber will loosen slightly.
>
> Hope this helps to reassure your customers
>
>
> Kind regards,
> Made by Nature Team
>
> Made by Nature Middle East
> More Than General Trading LLC
>
>
> On 19 Jul 2020, at 9:26 AM, Denmark A <[email-masked]> wrote:
>
> 
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
> Customer Comment : Difficult to open the cover
>
>
>
>
> Regards,
> Den mark
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>

-- 
*Best Regards,*

*Michael C. Rolle*