Subject: RE: FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish Coffee Maker - Rouge Red // DEFECTIVE
From: Support <[email-masked]>
To: Michael Rolle <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, "[email-masked]" <[email-masked]>, Denmark A <[email-masked]>
Date: Mon, 3 Aug 2020 12:15:23 +0000
List-Id: <ccteam.mumzworld.com>

Dear Michael,

Kindly proceed with GRV, return purchase.
Unit is unrepairable.

Kind Regards,
Thank you.
[Revised_samer email signature]

From: Michael Rolle <[email-masked]>
Sent: Monday, August 3, 2020 3:35 PM
To: Support <[email-masked]>
Cc: [email-masked]; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; [email-masked]; Denmark A <[email-masked]>
Subject: Re: FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish Coffee Maker - Rouge Red // DEFECTIVE

 Dear Team,

May we have an update on this, please.

Best Regards,

Michael R.

ᐧ

On Wed, Jul 29, 2020 at 4:45 PM Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

Good day,

Kindly proceed with GRV and send the necessary documents.

Kind Regards,
Thank you.
[Revised_samer email signature]

From: Sales <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 29, 2020 2:01 PM
To: Wendell Peji <[email-masked]<mailto:[email-masked]>>
Cc: Support <[email-masked]<mailto:[email-masked]>>; Amir <[email-masked]<mailto:[email-masked]>>
Subject: FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish Coffee Maker - Rouge Red // DEFECTIVE
Importance: High

Dear Wendell,

Kindly do the needful.

Thanks & Best regards,
Anas Elhadi
RIDGE Household Trading LLC
P.O. Box 81202
Industrial Area#13
Sharjah, United Arab Emirates
Tel: +971-6-5386169
Mob: +971-52-6066180

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From: Mary Anne Agapito <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 29, 2020 1:30 PM
To: Amir <[email-masked]<mailto:[email-masked]>>; Sales <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish Coffee Maker - Rouge Red // DEFECTIVE

Hi Team,

May we have an update on this,

The customer keeps on following up.

Please assist. Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Sun, Jun 28, 2020 at 1:10 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please kindly update us thank you.

Regards,
Den mark

On Sat, Jun 27, 2020 at 9:49 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Customer comments  : Not working properly

We appreciate your support in this matter, Thank you.

Regards,
Den mark

--
Best Regards,

Michael C. Rolle