Subject: Re: Order #600879662 // Sku :WI-GSB44022UK // Name :Geepas - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
From: Michael Rolle <[email-masked]>
To: "Umesh PK {Geepas Online}" <[email-masked]>
Cc: Denmark A <[email-masked]>, Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Mon, 3 Aug 2020 15:24:11 +0400
List-Id: <ccteam.mumzworld.com>

Dear Umesh,

Please update the above case to proceed.

Best Regards,

Michael R.
ᐧ

On Sat, Aug 1, 2020 at 4:06 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we have an update on this case, please?
>
> The customer keeps on following up on his refund.
>
> Please advise. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Tue, Jul 21, 2020 at 2:44 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Denmark,
>>
>> Please note that the customer wants a refund for the full amount
>>
>> Kindly update the CRA at the earliest
>>
>> On Sun, Jul 19, 2020 at 11:56 AM Denmark A <[email-masked]> wrote:
>>
>>> +Abdelmohsen basha <[email-masked]> Please assist.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Sun, Jul 12, 2020 at 8:23 AM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Umesh,
>>>>
>>>> Any update?
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Wed, Jul 8, 2020 at 3:14 PM Denmark A <[email-masked]> wrote:
>>>>
>>>>> Dear,
>>>>>
>>>>> Item already delivered to your side please check.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Wed, Jul 8, 2020 at 10:51 AM Umesh PK {Geepas Online} <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please send the item to our warehouse.
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>> Umesh
>>>>>>
>>>>>> E-Commerce Buisness Development Executive
>>>>>>
>>>>>> [image: Description: Description: Description:
>>>>>> * Geepas *
>>>>>>
>>>>>> PO Box # 18742
>>>>>>
>>>>>> Technopark | Dubai | UAE
>>>>>>
>>>>>> Mobile :00971504752013;  00971 509405619 Tel : 00971 4 816 3000 |
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>>> *Sent:* Wednesday, July 8, 2020 10:51 AM
>>>>>> *To:* Royalford Marketing <[email-masked]>; Faris Ali <
>>>>>> [email-masked]>; Umesh PK {Geepas Online} <
>>>>>> [email-masked]>; Muhammed Ijlal NS <
>>>>>> [email-masked]>; Ramees P <[email-masked]>;
>>>>>> Geepas Marketing <[email-masked]>; Olsenmark Marketing <
>>>>>> [email-masked]>; Arafath {YL Online} <
>>>>>> [email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Mark
>>>>>> Anthony Laraga <[email-masked]>; Michael Rolle <
>>>>>> [email-masked]>; Kenneth Nwaso <
>>>>>> [email-masked]>
>>>>>> *Subject:* Re: Order #600879662 // Sku :WI-GSB44022UK // Name
>>>>>> :Geepas - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear Umesh and Nihal,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please respond and update us, the customer is following up.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 6, 2020 at 9:45 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Dear Umesh and Nihal,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please respond and update.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sat, Jul 4, 2020 at 8:45 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Dear Umesh and Nihal,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please update thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 29, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>> Dear Vendor,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please see the below customer complaint and allow us to send the item
>>>>>> back to you for your further evaluation.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Customer Comment : Not working properly
>>>>>>
>>>>>>
>>>>>>
>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Den mark
>>>>>>
>>>>>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>

-- 
*Best Regards,*

*Michael C. Rolle*