Subject: Re: Order #600931800 // Sku :TC-JDCSH // Name :JJ Cole - Diaper Caddy - Slate Heather // Not as new
From: Abdelmohsen basha <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Denmark A <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Hyacinth Joyce <[email-masked]>
Date: Mon, 3 Aug 2020 14:02:59 +0400
List-Id: <ccteam.mumzworld.com>

Hello RP,

We've been waiting for feedback for 6 days, please notice that Item will be
shipped to your side tomorrow.

Thanks

On Mon, 3 Aug 2020 at 12:19, Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called to follow up and informed that she no longer needs the
> item, she is requesting for a refund.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 3 Aug 2020 at 10:54, Denmark A <[email-masked]> wrote:
>
>> Dear RP and Avinash,
>>
>> Find the attached Sale Invoice for your reference.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Aug 3, 2020 at 8:19 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Rp,
>>>
>>> Please respond and update, thank you.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Tue, Jul 28, 2020 at 12:31 PM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Return Reason:received_damaged_not_as_new
>>>> Comments :It's dirty and clearly has been used before.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Stay HOME Stay SAFE…
>>>>
>>>> Best Regards,
>>>>
>>>> Den mark
>>>>
>>>