Subject: Re: 100137700 - Smoby - Tefal Studio Kitchen XXL
From: Samiya Sheikh <[email-masked]>
To: Talal Reslan - Simba Toys Middle East <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 3 Aug 2020 12:59:20 +0400
List-Id: <ccteam.mumzworld.com>

Hi Tala,

Please confirm if the part is sent to our WH.

Regards

On Mon, Jul 20, 2020 at 5:33 PM Talal Reslan - Simba Toys Middle East <
[email-masked]> wrote:

> Hi dear,
>
>
>
> The problem is in the cover not in the Pot, we will arrange a cover and
> hand I over tomorrow to your driver./
>
>
>
> Best regards,
>
>
>
> Talal Reslan
> Sales Coordinator
>
>
>
>
> Simba Toys Middle East FZE
> P.O. Box 61106
>
> Dubai  ·  UAE
>
> T    +971.4.880 99 80 (Ext. 222)
>
> M   +971.50.551 40 76
> F    +971.4.880 99 81
> E    [email-masked]
>
>
>
> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
> signature_1279472639]
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>
>
>
> Think before you print <http://thinkbeforeprinting.org/>
>
>
> ------------------------------
>
> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842 •
> GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
> ------------------------------
>
> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
> <https://dataprivacyb2b.simba-dickie-group.com/>
> In accordance with article 13 of the GDPR, we inform you about the
> information requirements via the following LINK: Information requirements
> customer suppliers <https://dataprivacyb2b.simba-dickie-group.com/>
>
> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
> sind
> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort
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>
> *From:* Samiya Sheikh <[email-masked]>
> *Sent:* 20 July 2020 12:14
> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: 100137700 - Smoby - Tefal Studio Kitchen XXL
>
>
>
> Hi Talal,
>
>
>
> Kindly note the attached invoice.
>
>
>
> Regards
>
>
>
> On Mon, Jul 20, 2020 at 12:08 PM Talal Reslan - Simba Toys Middle East <
> [email-masked]> wrote:
>
> Hi dear, can you share the invoice details.
>
>
>
> Best regards,
>
>
>
> Talal Reslan
> Sales Coordinator
>
>
>
>
> Simba Toys Middle East FZE
> P.O. Box 61106
>
> Dubai  ·  UAE
>
> T    +971.4.880 99 80 (Ext. 222)
>
> M   +971.50.551 40 76
> F    +971.4.880 99 81
> E    [email-masked]
>
>
>
> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
> signature_1279472639]
> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>  [image:
> signature_1477753325] <https://www.linkedin.com/company/453138/admin/>  [image:
> signature_1863323865]
> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>
>
>
> Think before you print <http://thinkbeforeprinting.org/>
>
>
> ------------------------------
>
> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842 •
> GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
> ------------------------------
>
> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
> <https://dataprivacyb2b.simba-dickie-group.com/>
> In accordance with article 13 of the GDPR, we inform you about the
> information requirements via the following LINK: Information requirements
> customer suppliers <https://dataprivacyb2b.simba-dickie-group.com/>
>
> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
> sind
> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort
> den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren sowie
> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>
> *Confidential Note:* This e-mail may contain confidential and/or
> privileged information. If you are not the intended recipient (or have
> received this
> e-mail in error) please notify the sender immediately and destroy this
> e-mail. Any unauthorised copying, disclosure or distribution of the material
> in this e-mail is strictly forbidden.
>
>
>
> *From:* Samiya Sheikh <[email-masked]>
> *Sent:* 20 July 2020 11:27
> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* 100137700 - Smoby - Tefal Studio Kitchen XXL
>
>
>
> Hi Team,
>
>
>
> the following customer received her item and the pot part is damaged and
> cannot be put together probably- check attached video
>
>
>
> Kindly update if it's possible to replace it.
>
>
>
>
>
>
> SA-311025
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=416373>
>
> Smoby - Tefal Studio Kitchen XXL
>
>
>
> Regards
>
>