Subject: Re: 600837701 AWB: 5775902716 Cancel << Reference ID: 61745591 >>
From: Hyacinth Joyce <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, Ronald Gaviola <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sun, 2 Aug 2020 14:48:41 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Do we have an update about the mentioned shipment?

Is the shipment returned?
If yes, kindly assist to update CRA in order for us to proceed with the
refund.

The customer is extremely upset about the delay.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 21 Jul 2020 at 14:12, ae.mumzworld via customer care <
[email-masked]> wrote:

> Dear Ronald,
>
>
> Please note the shipment has been returned under AWB# 7819733622 and
> currently on hold in dubai for FAT payment of AED 44/-
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Mohamed Shabreen*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 600567567
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked]
> >> Subject: Re: 600837701 AWB: 5775902716 Cancel
> >> Sent: Sun, 19 Jul 2020 13:47:56 UTC+04:00
> >>
> >>
> Khalid,
>
> >>
> Please update us here.
>
> >>
>
> >>
>
> >>
>
> >>
>
> >>
>
> >>
> Regards,
> Ronald
>
> >>
>
>
> >>
> On Mon, Jul 6, 2020 at 2:35 PM Naib Khan <[email-masked]> wrote:
> >>
>
>> DHL,
>>
>> >>
>> Please return the shipment customer not interest anymore.
>>
>> >>
>> Comments: CRA need to create customer want to cancel the  order
>>
>> >>
>> Incident #1139798
>> >>
>>
>> >>
>> [[:removedImage(image.png):]]
>> >>
>>
>> >>
>> Regards.
>> Naib
>>
>
>
>