Subject: Re: Order Cancellation - Order No. 600941811
From: Hyacinth Joyce <[email-masked]>
To: Naib Khan <[email-masked]>, Michael Rolle <[email-masked]>
Cc: Anas nazzal <[email-masked]>, "Returns.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sun, 2 Aug 2020 11:38:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again and requested to proceed with the delivery.

Please assist to deliver asap.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 2 Aug 2020 at 11:10, Naib Khan <[email-masked]> wrote:

> Hi Anas,
>
> Order canceled.
>
> @Michael Rolle <[email-masked]> will be handed over shortly
> please create CRA.
>
> Regards.
> Naib
>
>
> On Sun, 2 Aug 2020 at 10:42, Anas nazzal <[email-masked]> wrote:
>
>> Dear Naib,
>>
>> KIndly note that the below customer request to cancel the shipment.
>> Please make sure that delivery will not be done as the customer
>> received A notification that your order on the way
>>
>> Best regards,
>> Anas Nazzal
>>
>> On Sun, Aug 2, 2020 at 8:45 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please cancel the above order as requested by the customer.
>>> reason - ordered by mistake
>>>
>>> Kindly let us know once the cancellation is done in order for us to
>>> proceed with the refund.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>