Subject: Re: Missing Items 600884532
From: Mary Anne Agapito <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: Jaymar Tolentino <[email-masked]>, Shek Hussain <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa Said <[email-masked]>, Anas nazzal <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, Ashish Nair <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>, Edel Saballa <[email-masked]>
Date: Sun, 2 Aug 2020 09:17:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipul,

The customer was informed as per advised.

Kindly prioritize when received.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Aug 1, 2020 at 11:03 AM Vipul Arora <[email-masked]> wrote:

> @Mary Anne Agapito <[email-masked]> : Kindly communicate same to
> customer
> ᐧ
>
> On Wed, 29 Jul 2020 at 16:39, Jaymar Tolentino <[email-masked]>
> wrote:
>
>> Hi Vipul,
>>
>> As we discussed before, those items that went for oos from the vendor
>> will fulfill the order by next week as agreed.
>>
>> @Shek Hussain <[email-masked]>  - please ensure to deliver the
>> missing items that are short supplied as we agreed over the phone.
>>
>> Appreciate your support as always.
>>
>>
>> *Jaymar Tolentino*
>> Logistics Executive
>>
>> *P* +971 4 433 1360   *E* [email-masked]
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>> On Wed, Jul 29, 2020 at 3:19 PM Vipul Arora <[email-masked]> wrote:
>>
>>> @Jaymar Tolentino <[email-masked]> : Kindly help here to resolve
>>> customer issue on priority
>>> ᐧ
>>>
>>> On Wed, 29 Jul 2020 at 14:25, Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> The customer called again, aside from the  Rudolfs - Pear Prune
>>>> Smoothie For Babies 110g - Pack Of 6, which was already been resolved,
>>>> she is complaining about the item below
>>>>
>>>> 600884532_1 HTCO-1610037
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
>>>> - Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6
>>>>
>>>> As per the customer, she only received 2 pieces instead of 12 pieces.
>>>> She is extremely upset and doesn't want to hang up unless confirmed.
>>>>
>>>> Please check and advise. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Wed, Jul 8, 2020 at 1:32 PM Vipul Arora <[email-masked]> wrote:
>>>>
>>>>> Dear Jaymar,
>>>>>
>>>>> Today vendor delivered 12 pieces which is 2 qty as per our PO. So
>>>>> total qty delivered till now is 4 as bundle and we still need 8 qty as
>>>>> bundle that 48 pieces single.
>>>>>
>>>>> One more SKU *HTCO-1610037 * in the same PO was sent wrong by the
>>>>> vendor. We need 20 qty as a bundle they delivered 20 pieces as single. So
>>>>> kindly ask them to deliver 100 pieces single to fix the quantity.
>>>>>
>>>>> @Vipin Raj <[email-masked]> : Kindly send missing quantity to
>>>>> customer
>>>>>
>>>>> Thanks
>>>>> Vipul
>>>>>
>>>>> On Wed, 8 Jul 2020 at 09:49, Mohamed Magdy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Jaymar Tolentino <[email-masked]> ,,What will be the update
>>>>>> then?
>>>>>>
>>>>>> On Tue, Jul 7, 2020 at 11:19 AM Vipul Arora <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Jaymar
>>>>>>>
>>>>>>> PO is already mentioned in the mail as I said earlier while
>>>>>>> receiving vendor brought OLD PO in which description was not for single not
>>>>>>> for the bundle.
>>>>>>>
>>>>>>> POMUMZ_DXB205107  for your reference.
>>>>>>>
>>>>>>> Thanks
>>>>>>> Vipul
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, 7 Jul 2020 at 11:14, Jaymar Tolentino <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Vipul,
>>>>>>>>
>>>>>>>> Could you please provide the PO in which you have received the
>>>>>>>> incomplete bundle?
>>>>>>>>
>>>>>>>> Vendor is saying they have supplied correct qty as per the invoices
>>>>>>>> provided.
>>>>>>>>
>>>>>>>>
>>>>>>>> *Jaymar Tolentino*
>>>>>>>> Logistics Executive
>>>>>>>>
>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>> Dubai, UAE
>>>>>>>>
>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>>
>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>
>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jul 7, 2020 at 8:40 AM Mohamed Magdy <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> @Jaymar Tolentino <[email-masked]> ...Any update here
>>>>>>>>> please?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> On Mon, Jul 6, 2020 at 10:12 AM Vipul Arora <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> @Mohamed Magdy <[email-masked]> Still waiting for Jaymar
>>>>>>>>>> to update
>>>>>>>>>>
>>>>>>>>>> @Jaymar Tolentino <[email-masked]> Kindly update here
>>>>>>>>>>
>>>>>>>>>> On Mon, 6 Jul 2020 at 10:03, Mohamed Magdy <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Are we done here?
>>>>>>>>>>>
>>>>>>>>>>> On Sat, Jul 4, 2020 at 3:17 PM Mostafa Said <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> +Vipul Arora <[email-masked]> Could you please update
>>>>>>>>>>>> here.
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, Jul 3, 2020 at 9:28 AM Anas nazzal <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Kindly share the latest update for the below customer.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 12:33 PM Vipul Arora <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> We received it as single piece as you can check attached PO
>>>>>>>>>>>>>> also description is old due to which receiver received as a single piece
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Fri, Jun 26, 2020, 10:42 Ashish Nair <[email-masked]>
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - Please update
>>>>>>>>>>>>>>> regarding the subject missing pcs.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/>
>>>>>>>>>>>>>>>   <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> KIndly assist with the below customer.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Kindly assist with the below as the customer called again
>>>>>>>>>>>>>>>>> to follow up.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best Regard,
>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>>>> <#m_5904143354666295316_m_-2115373435141463569_m_7051445814047048486_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> As per PO we supplied and your receiving team also
>>>>>>>>>>>>>>>>>> received as per PO. For your reference please check the our invoice copy.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Its clear from our side we supplied correct.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please see the invoice there is no cutting.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 9:22 PM
>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib
>>>>>>>>>>>>>>>>>> <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please see below PO for your reference.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Yes we are always ready to support you
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please shared the PO reference I will investigate and
>>>>>>>>>>>>>>>>>> Update you morning.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 4:09 PM
>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib
>>>>>>>>>>>>>>>>>> <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>> [email-masked]>; MISOperation <[email-masked]>;
>>>>>>>>>>>>>>>>>> Kanika Munjal <[email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please support the customer on the below issue. Kindly
>>>>>>>>>>>>>>>>>> include it for tom delivery.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Ashish,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We received it as a single item because the description
>>>>>>>>>>>>>>>>>> was changed on the 3rd of June as pack of 6 post PO creation. Vendor
>>>>>>>>>>>>>>>>>> brought printed PO as Single piece and we received the same as single.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly check
>>>>>>>>>>>>>>>>>> with vendor to supply short qty against PO.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Vipul
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Habib,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please be informed that the missing pcs were not
>>>>>>>>>>>>>>>>>> physically found.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - please have a look
>>>>>>>>>>>>>>>>>> into this subject matter & give ur feedback.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including
>>>>>>>>>>>>>>>>>> any attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @Ashish Nair <[email-masked]>  please help her.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The customer called again to follow up.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @Muhammad Habib <[email-masked]> The item in our
>>>>>>>>>>>>>>>>>> website shows that it is a pack of 6. In a single order the customer should
>>>>>>>>>>>>>>>>>> receive 6 packs/qty of the item.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly check and advise asap.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld
>>>>>>>>>>>>>>>>>> Catalogue)' via customer care <[email-masked]>
>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> ##- Please type your reply above this line -##
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> You are registered as a CC on this request (1123603).
>>>>>>>>>>>>>>>>>> Reply to this email to add a comment to the request.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Jayson Reyes* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please see attached screenshot from vendor sheet
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jayson Reyes
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e:
>>>>>>>>>>>>>>>>>> [email-masked] │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Anas* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly advise as the product Rudolfs - Pear Prune
>>>>>>>>>>>>>>>>>> Smoothie For Babies 110g - Pack Of 6 is showing in our website as pack of 6.
>>>>>>>>>>>>>>>>>> Please find the below screenshot for the same
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Anas,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>>>> I pc was ordered and the same was picked and packed.
>>>>>>>>>>>>>>>>>> Further for your action please.
>>>>>>>>>>>>>>>>>> Screenshot attached for your reference.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The below customer complained that only pack has been
>>>>>>>>>>>>>>>>>> delivered pack has been delivered from Rudolfs - Pear Prune Smoothie For
>>>>>>>>>>>>>>>>>> Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Order Number 600884532
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> You received this message because you are subscribed to
>>>>>>>>>>>>>>>>>> the Google Groups "Outbound.fc" group.
>>>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails
>>>>>>>>>>>>>>>>>> from it, send an email to
>>>>>>>>>>>>>>>>>> [email-masked].
>>>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com
>>>>>>>>>>>>>>>>>> (
>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com?utm_medium=email&utm_source=footer)
>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Attachment(s)
>>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/dYumCT5Rd9LEcLMSB9vI1Oi1I/?name=image.png>
>>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/8FfHqHY0rr1m1Rh7nJirsqbOg/?name=image.png>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> This email is a service from Mumzworld.com. Delivered by
>>>>>>>>>>>>>>>>>> Zendesk
>>>>>>>>>>>>>>>>>> <https://www.zendesk.com/support/?utm_campaign=text&utm_content=Mumzworld.com&utm_medium=poweredbyzendesk&utm_source=email-notification> |
>>>>>>>>>>>>>>>>>> Privacy Policy
>>>>>>>>>>>>>>>>>> <https://www.zendesk.com/company/customers-partners/privacy-policy>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [R5R7WE-YQZX]
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>>>> <#m_5904143354666295316_m_-2115373435141463569_m_7051445814047048486_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>> You received this message because you are subscribed to the
>>>>>>>>>>>>> Google Groups "Outbound.fc" group.
>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com
>>>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>>>> .
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>