Subject: Re: Order #600879662 // Sku :WI-GSB44022UK // Name :Geepas - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>, "Umesh PK {Geepas Online}" <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Michael Rolle <[email-masked]>, Kenneth Nwaso <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Sat, 1 Aug 2020 16:06:49 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update on this case, please?

The customer keeps on following up on his refund.

Please advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, Jul 21, 2020 at 2:44 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Denmark,
>
> Please note that the customer wants a refund for the full amount
>
> Kindly update the CRA at the earliest
>
> On Sun, Jul 19, 2020 at 11:56 AM Denmark A <[email-masked]> wrote:
>
>> +Abdelmohsen basha <[email-masked]> Please assist.
>>
>> Regards,
>> Den mark
>>
>> On Sun, Jul 12, 2020 at 8:23 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Umesh,
>>>
>>> Any update?
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jul 8, 2020 at 3:14 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear,
>>>>
>>>> Item already delivered to your side please check.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Wed, Jul 8, 2020 at 10:51 AM Umesh PK {Geepas Online} <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please send the item to our warehouse.
>>>>>
>>>>> Best Regards
>>>>>
>>>>> Umesh
>>>>>
>>>>> E-Commerce Buisness Development Executive
>>>>>
>>>>> [image: Description: Description: Description:
>>>>> * Geepas *
>>>>>
>>>>> PO Box # 18742
>>>>>
>>>>> Technopark | Dubai | UAE
>>>>>
>>>>> Mobile :00971504752013;  00971 509405619 Tel : 00971 4 816 3000 |
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>> *Sent:* Wednesday, July 8, 2020 10:51 AM
>>>>> *To:* Royalford Marketing <[email-masked]>; Faris Ali <
>>>>> [email-masked]>; Umesh PK {Geepas Online} <
>>>>> [email-masked]>; Muhammed Ijlal NS <
>>>>> [email-masked]>; Ramees P <[email-masked]>; Geepas
>>>>> Marketing <[email-masked]>; Olsenmark Marketing <
>>>>> [email-masked]>; Arafath {YL Online} <
>>>>> [email-masked]>
>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Mark
>>>>> Anthony Laraga <[email-masked]>; Michael Rolle <
>>>>> [email-masked]>; Kenneth Nwaso <
>>>>> [email-masked]>
>>>>> *Subject:* Re: Order #600879662 // Sku :WI-GSB44022UK // Name :Geepas
>>>>> - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
>>>>>
>>>>>
>>>>>
>>>>> Dear Umesh and Nihal,
>>>>>
>>>>>
>>>>>
>>>>> Please respond and update us, the customer is following up.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 6, 2020 at 9:45 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Umesh and Nihal,
>>>>>
>>>>>
>>>>>
>>>>> Please respond and update.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Sat, Jul 4, 2020 at 8:45 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Umesh and Nihal,
>>>>>
>>>>>
>>>>>
>>>>> Please update thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>> Customer Comment : Not working properly
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>