Subject: Re: Complaint to the driver -600938468// AWB: Road Rider Ayoub
From: Road Rider <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 30 Jul 2020 13:20:46 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mary,

let me Investigate what happened last night with the Driver, Then I'll get
back to you soon.

Today this shipment is again OFD will push the driver to deliver and
apologize to the customer.

Assigned
Muhammad Zubair
Road Riders

*Rgds;*
*Muhammad Ayoub*
📞 +971-43246555 |📱 +971-547016546
📱 +971-547016254 | www.roadriderdelivery.com

On Thu, 30 Jul 2020 at 13:15, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> A customer complained that the driver called her past 10 last night when
> she was already sleeping.
>
> When she messaged and asked why the driver just rudely said his shift
> started late and laughed.
>
> Please ensure the delivery today before 7 pm as per request.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>