Subject: Re: Partial Delivery - DHL << Reference ID: 62840116 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jul 2020 02:24:44 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Naib / Ronald,

Good day.

Our sincere apologies for the inconvenience caused. We are currently looking into this, with our counter parts at destination & I am having your concerns addressed.

Please note. Some of the shipments are updated as partial delivery, due to waybill/invoice containing incorrect quantity values. Eg, a 1 piece shipment is mentioned as 2 piece on the invoice/waybill.

This can directly affect our system manifest & will result in partial delivery scans, once the shipment is delivered.

         200268308_306-Jun-201015333384YAN13-Jul-20Partial Delivery Pending piece under investiation, due to low visibility.60088730711-Jun-201149627463KWI28-Jun-20Partial Delivery Complete shipment was delivered. Manfist shows 2 pieces but this is actually a 1 piece shipment.60089609718-Jun-201208688412KWI28-Jun-20Partial Delivery The complete shipment was delivered.200305417_223-Jun-205742696595RUH25-Jun-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.200306421_125-Jun-207015961794ELQ01-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.60090678128-Jun-207015968735MCT08-Jul-20Partial Delivery The complete shipment was delivered.70024428530-Jun-205545675601KWI11-Jul-20Partial Delivery The complete shipment was delivered.10016543101-Jul-209554758695JED02-Jul-20Partial Delivery Complete shipment was delivered. Manfist shows 2 pieces but this is actually a 1 piece shipment.600911115_101-Jul-205545677130RUH08-Jul-20Partial Delivery The complete shipment was delivered.100165568_202-Jul-209554765765JED08-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.70024486602-Jul-209554763746KWI11-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.70024421102-Jul-205545679042KWI11-Jul-20Partial Delivery The complete shipment was delivered.700245130_205-Jul-206030144956RUH07-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.60091180505-Jul-206030149425KWI13-Jul-20Partial Delivery The complete shipment was delivered.200313082_205-Jul-206030151724YAN10-Jul-20Partial Delivery The complete shipment was delivered.20031138106-Jul-206030153474RUH09-Jul-20Partial Delivery Complete shipment was delivered. Manfist shows 2 pieces but this is actually a 1 piece shipment.70024472506-Jul-206030139920HOF09-Jul-20Partial Delivery Complete shipment was delivered. Manfist shows 2 pieces but this is actually a 1 piece shipment.70024472506-Jul-206030153463HOF09-Jul-20Partial Delivery Complete shipment was delivered. Manifest shows 2 pieces but this is actually a 1 piece shipment.20031138106-Jul-206030139905RUH09-Jul-20Partial Delivery Complete shipment was delivered. Manifest shows 2 pieces but this is actually a 1 piece shipment.200307941_206-Jul-206030151842ABT12-Jul-20Partial Delivery Complete shipment was delivered. Manifest shows 4 pieces but this is actually a 3 piece shipment.100166856_207-Jul-202990804353DHA15-Jul-20Partial Delivery The complete shipment was delivered.100166827_207-Jul-202990807676RUH11-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.60091597607-Jul-202990804110KWI13-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.70024560108-Jul-202990808634ELQ14-Jul-20Partial Delivery Awaiting confirmation from destination on the delivery details of pending piece.60091885210-Jul-202990814481KWI15-Jul-20Partial Delivery The complete shipment was delivered.200315020_213-Jul-202990823323RUH14-Jul-20Partial Delivery The complete shipment was delivered.
Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Partial Delivery - DHL >> Sent: Wed, 29 Jul 2020 14:10:08 UTC+04:00 >> >>
Hi DHL, >>Please update? >>Regards.Naib >> >>
On Wed, 15 Jul 2020 at 16:29, Ronald Gaviola <[email-masked]> wrote: >>Khalid, >>Partial delivery is increasing. What is the issue? It attracts complaints as we did not agree with the customers about having a partial delivery. >>        Shipper Reference NumberPickup DateAWB NumberDestinationLatest Checkpoint DateLatest Checkpoint200268308_36-Jun-201015333384YAN13-Jul-20Partial Delivery 60088730711-Jun-201149627463KWI28-Jun-20Partial Delivery 60089609718-Jun-201208688412KWI28-Jun-20Partial Delivery 200305417_223-Jun-205742696595RUH25-Jun-20Partial Delivery 200306421_125-Jun-207015961794ELQ1-Jul-20Partial Delivery 60090678128-Jun-207015968735MCT8-Jul-20Partial Delivery 70024428530-Jun-205545675601KWI11-Jul-20Partial Delivery 1001654311-Jul-209554758695JED2-Jul-20Partial Delivery 600911115_11-Jul-205545677130RUH8-Jul-20Partial Delivery 100165568_22-Jul-209554765765JED8-Jul-20Partial Delivery 7002448662-Jul-209554763746KWI11-Jul-20Partial Delivery 7002442112-Jul-205545679042KWI11-Jul-20Partial Delivery 700245130_25-Jul-206030144956RUH7-Jul-20Partial Delivery 6009118055-Jul-206030149425KWI13-Jul-20Partial Delivery 200313082_25-Jul-206030151724YAN10-Jul-20Partial Delivery 2003113816-Jul-206030153474RUH9-Jul-20Partial Delivery 7002447256-Jul-206030139920HOF9-Jul-20Partial Delivery 7002447256-Jul-206030153463HOF9-Jul-20Partial Delivery 2003113816-Jul-206030139905RUH9-Jul-20Partial Delivery 200307941_26-Jul-206030151842ABT12-Jul-20Partial Delivery 100166856_27-Jul-202990804353DHA15-Jul-20Partial Delivery 100166827_27-Jul-202990807676RUH11-Jul-20Partial Delivery 6009159767-Jul-202990804110KWI13-Jul-20Partial Delivery 7002456018-Jul-202990808634ELQ14-Jul-20Partial Delivery 60091885210-Jul-202990814481KWI15-Jul-20Partial Delivery 200315020_213-Jul-202990823323RUH14-Jul-20Partial Delivery  >>  >>  >> Regards,Ronald 
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