Subject: Re: Order #600618230 ASSEMBLE
From: Ashley Fernandes <[email-masked]>
To: Nessy <[email-masked]>, Rameez <[email-masked]>, Arif Farooq <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Wed, 29 Jul 2020 17:36:36 +0400
List-Id: <ccteam.mumzworld.com>

Dear Nessy and Rameez,

Good Evening!

Kindly assist in arranging for the reinstallation. The item was purchased
under *POMUMZ_DXB101695*. Kindly let know if any charges would be involved
for the reinstallation.

@Alina D'Souza <[email-masked]> : Kindly confirm the customer's
address.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Wed, Jul 29, 2020 at 5:20 PM Alina D'Souza <[email-masked]> wrote:

> Hi Team,
>
> Pleas advise if we can assist the customer in dismantling and installing
> at the new location for the customer.
>
>
> Products Details
> Sku :DBT-SW-F24150
> Name :KidKraft - Sun Bistro Swing Set
> Date Placed :2019-10-31 10:10:21
> Date Shipped :2019-11-10 21:00:27
> Qty Ordered :1.0000
> Shipping Country:United Arab Emirates
>
> Regards,
> Alina
>
> On Mon, Jul 27, 2020 at 4:21 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark and Mohamed,
>>
>> Please assist asap
>>
>> Regards,
>> Alina
>>
>> On Sun, Jul 26, 2020 at 7:40 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>>
>>> Hi Denmark,
>>>
>>> Order #600618230
>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600618230>
>>>
>>> Products Details
>>> Sku :DBT-SW-F24150
>>> Name :KidKraft - Sun Bistro Swing Set
>>> Date Placed :2019-10-31 10:10:21
>>> Date Shipped :2019-11-10 21:00:27
>>> Qty Ordered :1.0000
>>> Shipping Country:United Arab Emirates
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :I would like someone to come and dismantle and reassemble in
>>> our new garden. Missing key to unlock screws.
>>>
>>> Regards,
>>> Alina
>>>
>>