Subject: RE: Order #600928110 // Sku :BGTL-LAVLVOTC29K2YES // Name :Lava Cast Iron Casserole 23 x 29cm Green Elliptic Pot w/ Lid // DAMAGED
From: VERONICA MAMON <[email-masked]>
To: Denmark A <[email-masked]>
Cc: LLOYD SEQUEIRA <[email-masked]>, Orders Biggloyalty <[email-masked]>, Aneesha Kodial <[email-masked]>, Damla Kavak <[email-masked]>, Stanley Mathews <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Wed, 29 Jul 2020 12:59:06 +0000
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

As mentioned earlier, this item was purchased on 23rd April.
We did not received any PO for this month on this item.

Thanks and Regards,
Veronica Mamon
E-Commerce Specialist

BiggLoyalty General Trading LLC.
Sheikh Zayed Road,
Nassima Tower Floor 2,
Office Number: 204,
PO Box:9865 Dubai-UAE
Office  : +971 4 221 00 50 (UAE)
Mobile: +971 55 828 864 (UAE)
Web    : www.biggloyalty.com<http://www.biggloyalty.com/>
[BB]

From: Denmark A <[email-masked]>
Sent: Wednesday, July 29, 2020 4:51 PM
To: VERONICA MAMON <[email-masked]>
Cc: LLOYD SEQUEIRA <[email-masked]>; Orders Biggloyalty <[email-masked]>; Aneesha Kodial <[email-masked]>; Damla Kavak <[email-masked]>; Stanley Mathews <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Michael Rolle <[email-masked]>; Kenneth Nwaso <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600928110 // Sku :BGTL-LAVLVOTC29K2YES // Name :Lava Cast Iron Casserole 23 x 29cm Green Elliptic Pot w/ Lid // DAMAGED

Dear VERONICA,

Do we have other options to assist the customer needs as this was purchased by them last 18th of July 2020.

Regards,
Den mark

On Wed, Jul 29, 2020 at 4:46 PM VERONICA MAMON <[email-masked]<mailto:[email-masked]>> wrote:
Hi Denmark,

As per the attached PO this order was dispatched on 23rd April 2020.
It is over 3 months.

Thanks and Regards,
Veronica Mamon
E-Commerce Specialist

BiggLoyalty General Trading LLC.
Sheikh Zayed Road,
Nassima Tower Floor 2,
Office Number: 204,
PO Box:9865 Dubai-UAE
Office  : +971 4 221 00 50 (UAE)
Mobile: +971 55 828 864 (UAE)
Web    : www.biggloyalty.com<http://www.biggloyalty.com/>
[BB]

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 29, 2020 4:38 PM
To: VERONICA MAMON <[email-masked]<mailto:[email-masked]>>
Cc: LLOYD SEQUEIRA <[email-masked]<mailto:[email-masked]>>; Orders Biggloyalty <[email-masked]<mailto:[email-masked]>>; Aneesha Kodial <[email-masked]<mailto:[email-masked]>>; Damla Kavak <[email-masked]<mailto:[email-masked]>>; Stanley Mathews <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Abdelmohsen basha <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600928110 // Sku :BGTL-LAVLVOTC29K2YES // Name :Lava Cast Iron Casserole 23 x 29cm Green Elliptic Pot w/ Lid // DAMAGED

Dear VERONICA,

POMUMZ_DXB184939 for your reference.
Also find the attached sales invoice.

Regards,
Den mark

On Wed, Jul 29, 2020 at 4:35 PM VERONICA MAMON <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,

Can you please share us the Mumzworld PO number of this order so we can verify.

Thanks and Regards,
Veronica Mamon
E-Commerce Specialist

BiggLoyalty General Trading LLC.
Sheikh Zayed Road,
Nassima Tower Floor 2,
Office Number: 204,
PO Box:9865 Dubai-UAE
Office  : +971 4 221 00 50 (UAE)
Mobile: +971 55 828 864 (UAE)
Web    : www.biggloyalty.com<http://www.biggloyalty.com/>
[BB]

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 29, 2020 4:23 PM
To: LLOYD SEQUEIRA <[email-masked]<mailto:[email-masked]>>; Orders Biggloyalty <[email-masked]<mailto:[email-masked]>>; Aneesha Kodial <[email-masked]<mailto:[email-masked]>>; Damla Kavak <[email-masked]<mailto:[email-masked]>>; VERONICA MAMON <[email-masked]<mailto:[email-masked]>>; Stanley Mathews <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Abdelmohsen basha <[email-masked]<mailto:[email-masked]>>
Subject: Order #600928110 // Sku :BGTL-LAVLVOTC29K2YES // Name :Lava Cast Iron Casserole 23 x 29cm Green Elliptic Pot w/ Lid // DAMAGED

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:received_damaged_not_as_new
Comments :damage on the side

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark

Subject: Mumzworld: Purchase Order #POMUMZ_DXB228844
From: "Mary Ann ([email-masked])" <[email-masked]>
To: LLOYD SEQUEIRA <[email-masked]>, Orders Biggloyalty <[email-masked]>, Aneesha Kodial <[email-masked]>, Damla Kavak <[email-masked]>, VERONICA MAMON <[email-masked]>, Stanley Mathews <[email-masked]>, LLOYD SEQUEIRA <[email-masked]>
Date: Sat, 18 Jul 2020 04:22:54 +0000

Please open the attached file to view your Purchase Order. To view the attachment, you first need the free Adobe Acrobat Reader. If you don't have it yet, visit Adobe's Web site http://www.adobe.com/products/acrobat/readstep.html to download it.

Subject: Mumzworld: Purchase Order #POMUMZ_DXB228630
From: "Mary Ann ([email-masked])" <[email-masked]>
To: LLOYD SEQUEIRA <[email-masked]>, Orders Biggloyalty <[email-masked]>, Aneesha Kodial <[email-masked]>, Damla Kavak <[email-masked]>, VERONICA MAMON <[email-masked]>, Stanley Mathews <[email-masked]>, LLOYD SEQUEIRA <[email-masked]>
Date: Fri, 17 Jul 2020 06:59:53 +0000

Please open the attached file to view your Purchase Order. To view the attachment, you first need the free Adobe Acrobat Reader. If you don't have it yet, visit Adobe's Web site http://www.adobe.com/products/acrobat/readstep.html to download it.

Subject: Mumzworld: Purchase Order #POMUMZ_DXB184939
From: "Mary Ann ([email-masked])" <[email-masked]>
To: Orders Biggloyalty <[email-masked]>, Burak Karslioglu <[email-masked]>, Aneesha Kodial <[email-masked]>, Damla Kavak <[email-masked]>, LLOYD SEQUEIRA <[email-masked]>, VERONICA MAMON <[email-masked]>, Stanley Mathews <[email-masked]>
Date: Wed, 22 Apr 2020 12:53:29 +0000

Please open the attached file to view your Purchase Order. To view the attachment, you first need the free Adobe Acrobat Reader. If you don't have it yet, visit Adobe's Web site http://www.adobe.com/products/acrobat/readstep.html to download it.