Subject: Re: 100167878 || MISSING PART
From: Ashar Chalakkal <[email-masked]>
To: Ammir De Los Reyes <[email-masked]>
Cc: Denmark A <[email-masked]>, Christian Mendoza <[email-masked]>, Talal Reslan - Simba Toys Middle East <[email-masked]>, Danish Mehdi - SimbaToys Middle East <[email-masked]>, customer care <[email-masked]>, Vipul Arora <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 29 Jul 2020 15:01:32 +0400
List-Id: <ccteam.mumzworld.com>

On Wed, Jul 29, 2020 at 2:46 PM Ammir De Los Reyes <[email-masked]>
wrote:

> Dear Ashar,
>
> Kindly advise Uzair to hand over directly to returns team. They are the
> one who is taking care for the missing parts.
>
> On Wed, 29 Jul 2020 at 14:44, Ashar Chalakkal <[email-masked]> wrote:
>
>> Hi Christian,
>>
>> This has been Collected By uzair.
>>
>> @Ammir De Los Reyes <[email-masked]>  Please receive the same
>> from Uzair .
>>
>>
>> On Wed, Jul 29, 2020 at 11:38 AM Ashar Chalakkal <[email-masked]>
>> wrote:
>>
>>> Hi Christian,
>>>
>>> Already informed the Driver to Pick the item.
>>>
>>> @Talal Reslan - Simba Toys Middle East <[email-masked]>
>>> kindly inform warehouse team to give the same
>>>
>>>
>>>
>>> On Wed, Jul 29, 2020 at 11:12 AM Christian Mendoza <
>>> [email-masked]> wrote:
>>>
>>>> @Ashar Chalakkal <[email-masked]>, please assist
>>>>
>>>> Thank you and Best Regards,
>>>>
>>>>
>>>>
>>>> On Wed, Jul 29, 2020 at 1:33 PM Talal Reslan - Simba Toys Middle East <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dears, it is available in our warehouse where you collect daily,
>>>>> please ask your team to have it collected, and remind our team if we did
>>>>> not hand it over.
>>>>>
>>>>>
>>>>>
>>>>> Best regards,
>>>>>
>>>>>
>>>>>
>>>>> Talal Reslan
>>>>> E-commerce Expert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Simba Toys Middle East FZE
>>>>> P.O. Box 61106
>>>>>
>>>>> Dubai  ·  UAE
>>>>>
>>>>> T    +971.4.880 99 80 (Ext. 222)
>>>>>
>>>>> M   +971.50.551 40 76
>>>>> F    +971.4.880 99 81
>>>>> E    [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>>>> signature_1279472639]
>>>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>
>>>>> <https://www.linkedin.com/company/453138/admin/>  [image:
>>>>> signature_1863323865]
>>>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>>>
>>>>>
>>>>>
>>>>> Think before you print <http://thinkbeforeprinting.org/>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A
>>>>> 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>>>> ------------------------------
>>>>>
>>>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>> In accordance with article 13 of the GDPR, we inform you about the
>>>>> information requirements via the following LINK: Information
>>>>> requirements customer suppliers
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>>
>>>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>>>> sind
>>>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>>>> sowie
>>>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>>>
>>>>> *Confidential Note:* This e-mail may contain confidential and/or
>>>>> privileged information. If you are not the intended recipient (or have
>>>>> received this
>>>>> e-mail in error) please notify the sender immediately and destroy this
>>>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>>>> in this e-mail is strictly forbidden.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Danish Mehdi - SimbaToys Middle East <[email-masked]>
>>>>> *Sent:* 29 July 2020 09:26
>>>>> *To:* Christian Mendoza <[email-masked]>; Talal Reslan -
>>>>> Simba Toys Middle East <[email-masked]>
>>>>> *Cc:* Ashar Chalakkal <[email-masked]>; customer care <
>>>>> [email-masked]>
>>>>> *Subject:* Re: 100167878 || MISSING PART
>>>>>
>>>>>
>>>>>
>>>>> Good morning
>>>>>
>>>>> Please Collected in the NAIL lT by today thanks
>>>>>
>>>>> Best Regards
>>>>>
>>>>> Danish Mehdi
>>>>>
>>>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> *From:* Talal Reslan - Simba Toys Middle East <
>>>>> [email-masked]>
>>>>> *Sent:* Wednesday, July 29, 2020 9:22:43 AM
>>>>> *To:* Christian Mendoza <[email-masked]>; Danish Mehdi -
>>>>> SimbaToys Middle East <[email-masked]>
>>>>> *Cc:* Ashar Chalakkal <[email-masked]>; customer care <
>>>>> [email-masked]>
>>>>> *Subject:* RE: 100167878 || MISSING PART
>>>>>
>>>>>
>>>>>
>>>>> Dear, the item must have been collected by your team.
>>>>>
>>>>>
>>>>>
>>>>> @Danish Mehdi - SimbaToys Middle East <[email-masked]> can you
>>>>> kindly update us?
>>>>>
>>>>>
>>>>>
>>>>> Best regards,
>>>>>
>>>>>
>>>>>
>>>>> Talal Reslan
>>>>> E-commerce Expert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Simba Toys Middle East FZE
>>>>> P.O. Box 61106
>>>>>
>>>>> Dubai  ·  UAE
>>>>>
>>>>> T    +971.4.880 99 80 (Ext. 222)
>>>>>
>>>>> M   +971.50.551 40 76
>>>>> F    +971.4.880 99 81
>>>>> E    [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>>>> signature_1279472639]
>>>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>
>>>>> <https://www.linkedin.com/company/453138/admin/>  [image:
>>>>> signature_1863323865]
>>>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>>>
>>>>>
>>>>>
>>>>> Think before you print <http://thinkbeforeprinting.org/>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A
>>>>> 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>>>> ------------------------------
>>>>>
>>>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>> In accordance with article 13 of the GDPR, we inform you about the
>>>>> information requirements via the following LINK: Information
>>>>> requirements customer suppliers
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>>
>>>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>>>> sind
>>>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>>>> sowie
>>>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>>>
>>>>> *Confidential Note:* This e-mail may contain confidential and/or
>>>>> privileged information. If you are not the intended recipient (or have
>>>>> received this
>>>>> e-mail in error) please notify the sender immediately and destroy this
>>>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>>>> in this e-mail is strictly forbidden.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Christian Mendoza <[email-masked]>
>>>>> *Sent:* 29 July 2020 09:19
>>>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]
>>>>> >
>>>>> *Cc:* Ashar Chalakkal <[email-masked]>; Danish Mehdi - SimbaToys
>>>>> Middle East <[email-masked]>; customer care <
>>>>> [email-masked]>
>>>>> *Subject:* Re: 100167878 || MISSING PART
>>>>>
>>>>>
>>>>>
>>>>> Hi Team,
>>>>>
>>>>>
>>>>>
>>>>> May we have an update here?
>>>>>
>>>>>
>>>>>
>>>>> Thank you and Best Regards,
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 27, 2020 at 1:19 PM Talal Reslan - Simba Toys Middle East <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Danish, can you fulfill the same today?
>>>>>
>>>>>
>>>>>
>>>>> Best regards,
>>>>>
>>>>>
>>>>>
>>>>> Talal Reslan
>>>>> E-commerce Expert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Simba Toys Middle East FZE
>>>>> P.O. Box 61106
>>>>>
>>>>> Dubai  ·  UAE
>>>>>
>>>>> T    +971.4.880 99 80 (Ext. 222)
>>>>>
>>>>> M   +971.50.551 40 76
>>>>> F    +971.4.880 99 81
>>>>> E    [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>>>> signature_1279472639]
>>>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>
>>>>> <https://www.linkedin.com/company/453138/admin/>  [image:
>>>>> signature_1863323865]
>>>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>>>
>>>>>
>>>>>
>>>>> Think before you print <http://thinkbeforeprinting.org/>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A
>>>>> 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>>>> ------------------------------
>>>>>
>>>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>> In accordance with article 13 of the GDPR, we inform you about the
>>>>> information requirements via the following LINK: Information
>>>>> requirements customer suppliers
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>>
>>>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>>>> sind
>>>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>>>> sowie
>>>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>>>
>>>>> *Confidential Note:* This e-mail may contain confidential and/or
>>>>> privileged information. If you are not the intended recipient (or have
>>>>> received this
>>>>> e-mail in error) please notify the sender immediately and destroy this
>>>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>>>> in this e-mail is strictly forbidden.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Ashar Chalakkal <[email-masked]>
>>>>> *Sent:* 27 July 2020 09:17
>>>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]
>>>>> >
>>>>> *Cc:* Christian Mendoza <[email-masked]>; Danish Mehdi -
>>>>> SimbaToys Middle East <[email-masked]>; customer care <
>>>>> [email-masked]>
>>>>> *Subject:* Re: 100167878 || MISSING PART
>>>>>
>>>>>
>>>>>
>>>>> Hi Talal,
>>>>>
>>>>>
>>>>>
>>>>> Hope All is well,
>>>>>
>>>>>
>>>>>
>>>>> Can we get the Missing part Today.. Please inform the team to
>>>>> handover  our Driver
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 27, 2020 at 9:03 AM Christian Mendoza <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Talal,
>>>>>
>>>>>
>>>>>
>>>>> Thanks for the reply. @Ashar Chalakkal <[email-masked]> please
>>>>> assist here.
>>>>>
>>>>>
>>>>>
>>>>> Thank you and Best Regards,
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jul 26, 2020 at 1:58 PM Talal Reslan - Simba Toys Middle East <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi dear, we will fulfil the missing item and share it with your driver.
>>>>>
>>>>>
>>>>>
>>>>> @Danish Mehdi - SimbaToys Middle East <[email-masked]> as we
>>>>> discussed, please whenever you have the missing item available handle it to
>>>>> Mumzworld driver, as per the below mail.
>>>>>
>>>>>
>>>>>
>>>>> Best regards,
>>>>>
>>>>>
>>>>>
>>>>> Talal Reslan
>>>>> E-commerce Expert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Simba Toys Middle East FZE
>>>>> P.O. Box 61106
>>>>>
>>>>> Dubai  ·  UAE
>>>>>
>>>>> T    +971.4.880 99 80 (Ext. 222)
>>>>>
>>>>> M   +971.50.551 40 76
>>>>> F    +971.4.880 99 81
>>>>> E    [email-masked]
>>>>>
>>>>>
>>>>>
>>>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>>>> signature_1279472639]
>>>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>
>>>>> <https://www.linkedin.com/company/453138/admin/>  [image:
>>>>> signature_1863323865]
>>>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>>>
>>>>>
>>>>>
>>>>> Think before you print <http://thinkbeforeprinting.org/>
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A
>>>>> 5842 • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>>>> ------------------------------
>>>>>
>>>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>> In accordance with article 13 of the GDPR, we inform you about the
>>>>> information requirements via the following LINK: Information
>>>>> requirements customer suppliers
>>>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>>>
>>>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>>>> sind
>>>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>>>> sowie
>>>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>>>
>>>>> *Confidential Note:* This e-mail may contain confidential and/or
>>>>> privileged information. If you are not the intended recipient (or have
>>>>> received this
>>>>> e-mail in error) please notify the sender immediately and destroy this
>>>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>>>> in this e-mail is strictly forbidden.
>>>>>
>>>>>
>>>>>
>>>>> *From:* Christian Mendoza <[email-masked]>
>>>>> *Sent:* 24 July 2020 10:13
>>>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>;
>>>>> Ashar Chalakkal <[email-masked]>
>>>>> *Subject:* 100167878 || MISSING PART
>>>>>
>>>>>
>>>>>
>>>>> Hi Team,
>>>>>
>>>>>
>>>>>
>>>>> Customer received the below item with a missing part. Please check.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> 100167878
>>>>>
>>>>> STM-7600750172
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=987656>
>>>>>
>>>>> Toy Story - 3 Wheel Scooter
>>>>>
>>>>>
>>>>>
>>>>> Thank you and Best Regards,
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> *Ashar Chalackal*
>>>>> Logistics Executive
>>>>>
>>>>> *P* +971 4 245 1359  *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>> <https://www.instagram.com/mumzworldcom/> [image: Image removed by
>>>>> sender. facebook] <https://www.facebook.com/mumzworld> [image: Image
>>>>> removed by sender. youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>> Image removed by sender. snapchat]
>>>>> <https://www.snapchat.com/add/mumzworld.com> [image: Image removed by
>>>>> sender. twitter] <https://twitter.com/mumzworld>
>>>>>
>>>>> <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>> --
>>>
>>> Thank you.
>>>
>>>
>>> *Ashar Chalackal*
>>> Logistics Executive
>>>
>>> *P* +971 4 245 1359  *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>
>>
>> --
>>
>> Thank you.
>>
>>
>> *Ashar Chalackal*
>> Logistics Executive
>>
>> *P* +971 4 245 1359  *E* [email-masked]
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>
>
> --
>
>
>
> Regards,
>
> Ammir
>

-- 

Thank you.

*Ashar Chalackal*
Logistics Executive

*P* +971 4 245 1359  *E* [email-masked]
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/> [image:
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