Subject: Re: Incomplete CRA- 100137944// CRAKTM8905 & CRAKTM9069
From: Mary Anne Agapito <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Wed, 29 Jul 2020 14:51:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update on this, please?

Kindly check. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jul 26, 2020 at 11:32 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Zubair @Ahmed
>
> Need your confirmation please
>
> On Sun, 26 Jul 2020, 9:28 am Samiya Sheikh, <[email-masked]> wrote:
>
>> hi Team,
>>
>> Kindly add SKU *SKU:* SEST-5400265022819 to the CRA urgently.
>>
>> Regards
>>
>> On Sat, Jul 25, 2020 at 7:01 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> There is no item that has been delivered on the subject order, however,
>>> on the 2 CRA created, there is one item that has not been included.
>>>
>>> Hamlet Chocola Crispy Nut 120gm
>>> *SKU:* SEST-5400265022819
>>>
>>> The customer is extremely furious as she didn't receive the order she
>>> placed last April and up until now, her money hasn't been returned yet.
>>>
>>> Refund ticket has already been raised  -  Incident #1207534
>>>
>>> Please check and create the CRA so the finance team could proceed with
>>> the refund. We need an urgent update.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>