Subject: Re: Tommee Tippee Quick Cook Baby Food Steamer Blender-White
From: Ashley Fernandes <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, customer care <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 29 Jul 2020 14:37:11 +0400
List-Id: <ccteam.mumzworld.com>

Thank you so much Mr. RP for your kind gesture, well appreciated!
Hopefully, we'll convert her into a MW customer 🤞

@Denmark A <[email-masked]> : Are we able to ship the spare part to
this customer without any reference SO# as the customer is not a Mumzworld
customer?

@Michaela Manibo <[email-masked]> : Please provide the
complete shipping address for the delivery once Denmark confirms.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Wed, Jul 29, 2020 at 12:22 PM RP Singh TrucareFzc <[email-masked]>
wrote:

> Hi Michaela,
>
>
>
> It's fine. We will give free of cost to customer. I hope the customer
> becomes a Mumzworld customer forever.
>
>
>
> You will get the spare part tomorrow.
>
>
>
> Regards,
>
>
>
> *R.P.Singh*
>
> *Sales Manager*
>
>
> *Trucare FZC*
>
> *1J/12-1,Hamriyah free zone,*
>
> *PO Box 42106,Sharjah (UAE)*
>
> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>
> *Mob : 055-4745256 *
>
> [email-masked]* <[email-masked]>
>
> *www.trucare.co* <http://www.trucare.co>
>
>
>
> *From:* Michaela Manibo [mailto:[email-masked]]
> *Sent:* Wednesday, July 29, 2020 12:04 PM
> *To:* RP Singh TrucareFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>; Avinash TrucareFzc <
> [email-masked]>; Denmark A <[email-masked]>; Ashley
> Fernandes <[email-masked]>
> *Subject:* Re: Tommee Tippee Quick Cook Baby Food Steamer Blender-White
>
>
>
> Hi Rp,
>
> The customer did not buy it from us but he is interested in buying the
> blade.
>
> Please advise the cost of it.
>
> @Ashley Fernandes <[email-masked]> please advise how we can help
> the customer purchase it
>
> Thanks
>
>
>
>
>
>
> On Wed, Jul 29, 2020 at 9:59 AM RP Singh TrucareFzc <
> [email-masked]> wrote:
>
> Hi Michaela,
>
>
>
> I will arrange to send a jar ( FOC) to your warehouse, they will receive
> it tomorrow.
>
> It will be handed over to Denmark. Please suggest if there is any case #
> for this complaint which we will mention on the spare part.
>
>
>
> Waiting to hear from you.
>
>
>
> Thanks and Regards,
>
>
>
>
>
> *R.P.Singh*
>
> *Sales Manager*
>
>
> *Trucare FZC*
>
> *1J/12-1,Hamriyah free zone,*
>
> *PO Box 42106,Sharjah (UAE)*
>
> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>
> *Mob : 055-4745256 *
>
> [email-masked]* <[email-masked]>
>
> *www.trucare.co* <http://www.trucare.co>
>
>
>
> *From:* Michaela Manibo [mailto:[email-masked]]
> *Sent:* Wednesday, July 29, 2020 9:36 AM
> *To:* RP Singh TrucareFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>; Avinash TrucareFzc <
> [email-masked]>
> *Subject:* Re: Tommee Tippee Quick Cook Baby Food Steamer Blender-White
>
>
>
> Hi,
>
> Good morning.  Thank you for your response.
>
> Yes, the customer is looking for the blade for this item.
>
> How can we have it purchased by the customer?
>
> Thanks
>
>
>
> On Sun, Jul 26, 2020 at 10:26 AM RP Singh TrucareFzc <
> [email-masked]> wrote:
>
> Hi Michaela,
>
>
>
> In reply to your mail, I have seen that you have sent picture of old Food
> and Steam Blender, which is discontinued.
>
>
>
> But we still have spare part for this item.
>
>
>
> Please confirm if your customer is looking for blade for this item ?
>
>
>
> Waiting to hear from you.
>
>
>
>
>
> *R.P.Singh*
>
> *Sales Manager*
>
>
> *Trucare FZC*
>
> *1J/12-1,Hamriyah free zone,*
>
> *PO Box 42106,Sharjah (UAE)*
>
> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>
> *Mob : 055-4745256 *
>
> [email-masked]* <[email-masked]>
>
> *www.trucare.co* <http://www.trucare.co>
>
>
>
> *From:* Michaela Manibo [mailto:[email-masked]]
> *Sent:* Saturday, July 25, 2020 4:56 PM
> *To:* RP Singh TrucareFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Tommee Tippee Quick Cook Baby Food Steamer Blender-White
>
>
>
> Hi Team,
>
> Good afternoon.
>
> Please advise if we can offer spare parts for this item below. The
> customer needs the blade and the ceiling filler. If not, may we know where
> the customer can purchase it?
>
>
>
>
> Thank you.
>
>