Subject: Re: Order #600929324 Name :Chicco - Next2me Magic Crib - Cool Grey
From: Denmark A <[email-masked]>
To: brands <[email-masked]>, rizwan <[email-masked]>, repairs <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Wed, 29 Jul 2020 14:28:34 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Please see the below customer complaint and allow us to send the item back
to you for your further evaluation.

Also find the attached RMA filled up form for your reference.

Return Reason:doesnt_work_or_defective
Comments :The lever is defected on the left side. It it doesn't get lifted
up or down.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark

On Mon, Jul 27, 2020 at 4:59 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Please assist. customer has an issue collected item
>
> Order #600929324
> <https://mumzworldhelp.zendesk.com/agent/tickets/600929324>
>
> Products Details
> Sku :GT-CH79584-19
> Name :Chicco - Next2me Magic Crib - Cool Grey
> Date Placed :2020-07-19 11:17:26
> Date Shipped :2020-07-20 08:19:51
> Qty Ordered :1.0000
> Amount :1146.67
> Shipping Country:United Arab Emirates
>
> Return Reason:doesnt_work_or_defective
> Comments :The lever is defected on the left side. It it doesn't get lifted
> up or down.
>
>
> Regards,
>
> Alina
>