Subject: Re: Missing Items 600884532
From: Mary Anne Agapito <[email-masked]>
To: Vipul Arora <[email-masked]>, Vipin Raj <[email-masked]>
Cc: Jaymar Tolentino <[email-masked]>, Mostafa Said <[email-masked]>, Anas nazzal <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, Ashish Nair <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Wed, 29 Jul 2020 14:25:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again, aside from the  Rudolfs - Pear Prune Smoothie
For Babies 110g - Pack Of 6, which was already been resolved, she is
complaining about the item below

600884532_1 HTCO-1610037
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
- Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6

As per the customer, she only received 2 pieces instead of 12 pieces. She
is extremely upset and doesn't want to hang up unless confirmed.

Please check and advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jul 8, 2020 at 1:32 PM Vipul Arora <[email-masked]> wrote:

> Dear Jaymar,
>
> Today vendor delivered 12 pieces which is 2 qty as per our PO. So total
> qty delivered till now is 4 as bundle and we still need 8 qty as bundle
> that 48 pieces single.
>
> One more SKU *HTCO-1610037 * in the same PO was sent wrong by the vendor.
> We need 20 qty as a bundle they delivered 20 pieces as single. So kindly
> ask them to deliver 100 pieces single to fix the quantity.
>
> @Vipin Raj <[email-masked]> : Kindly send missing quantity to
> customer
>
> Thanks
> Vipul
>
> On Wed, 8 Jul 2020 at 09:49, Mohamed Magdy <[email-masked]> wrote:
>
>> @Jaymar Tolentino <[email-masked]> ,,What will be the update then?
>>
>> On Tue, Jul 7, 2020 at 11:19 AM Vipul Arora <[email-masked]> wrote:
>>
>>> Dear Jaymar
>>>
>>> PO is already mentioned in the mail as I said earlier while
>>> receiving vendor brought OLD PO in which description was not for single not
>>> for the bundle.
>>>
>>> POMUMZ_DXB205107  for your reference.
>>>
>>> Thanks
>>> Vipul
>>>
>>>
>>>
>>> On Tue, 7 Jul 2020 at 11:14, Jaymar Tolentino <[email-masked]>
>>> wrote:
>>>
>>>> Dear Vipul,
>>>>
>>>> Could you please provide the PO in which you have received the
>>>> incomplete bundle?
>>>>
>>>> Vendor is saying they have supplied correct qty as per the invoices
>>>> provided.
>>>>
>>>>
>>>> *Jaymar Tolentino*
>>>> Logistics Executive
>>>>
>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>> On Tue, Jul 7, 2020 at 8:40 AM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Jaymar Tolentino <[email-masked]> ...Any update here please?
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Mon, Jul 6, 2020 at 10:12 AM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Mohamed Magdy <[email-masked]> Still waiting for Jaymar to
>>>>>> update
>>>>>>
>>>>>> @Jaymar Tolentino <[email-masked]> Kindly update here
>>>>>>
>>>>>> On Mon, 6 Jul 2020 at 10:03, Mohamed Magdy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Are we done here?
>>>>>>>
>>>>>>> On Sat, Jul 4, 2020 at 3:17 PM Mostafa Said <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> +Vipul Arora <[email-masked]> Could you please update here.
>>>>>>>>
>>>>>>>> On Fri, Jul 3, 2020 at 9:28 AM Anas nazzal <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Team,
>>>>>>>>>
>>>>>>>>> Kindly share the latest update for the below customer.
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>> Anas Nazzal
>>>>>>>>>
>>>>>>>>> On Fri, Jun 26, 2020 at 12:33 PM Vipul Arora <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>
>>>>>>>>>> We received it as single piece as you can check attached PO also
>>>>>>>>>> description is old due to which receiver received as a single piece
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Fri, Jun 26, 2020, 10:42 Ashish Nair <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> @Vipul Arora <[email-masked]>  - Please update regarding
>>>>>>>>>>> the subject missing pcs.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>>>>> Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>>>>>
>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>
>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>
>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>
>>>>>>>>>>>> KIndly assist with the below customer.
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Kindly assist with the below as the customer called again to
>>>>>>>>>>>>> follow up.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regard,
>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>> <#m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> As per PO we supplied and your receiving team also received
>>>>>>>>>>>>>> as per PO. For your reference please check the our invoice copy.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Its clear from our side we supplied correct.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please see the invoice there is no cutting.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>> *Sent:* 21 June 2020 9:22 PM
>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>>>>>>>>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please see below PO for your reference.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Yes we are always ready to support you
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please shared the PO reference I will investigate and Update
>>>>>>>>>>>>>> you morning.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>> *Sent:* 21 June 2020 4:09 PM
>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>>>>>>>>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>> [email-masked]>; MISOperation <[email-masked]>;
>>>>>>>>>>>>>> Kanika Munjal <[email-masked]>; Vipul Arora <
>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please support the customer on the below issue. Kindly
>>>>>>>>>>>>>> include it for tom delivery.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Ashish,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> We received it as a single item because the description was
>>>>>>>>>>>>>> changed on the 3rd of June as pack of 6 post PO creation. Vendor brought
>>>>>>>>>>>>>> printed PO as Single piece and we received the same as single.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly check with
>>>>>>>>>>>>>> vendor to supply short qty against PO.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Vipul
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Habib,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please be informed that the missing pcs were not physically
>>>>>>>>>>>>>> found.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - please have a look
>>>>>>>>>>>>>> into this subject matter & give ur feedback.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Ashish Nair <[email-masked]>  please help her.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The customer called again to follow up.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Muhammad Habib <[email-masked]> The item in our
>>>>>>>>>>>>>> website shows that it is a pack of 6. In a single order the customer should
>>>>>>>>>>>>>> receive 6 packs/qty of the item.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly check and advise asap.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld
>>>>>>>>>>>>>> Catalogue)' via customer care <[email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> ##- Please type your reply above this line -##
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> You are registered as a CC on this request (1123603). Reply
>>>>>>>>>>>>>> to this email to add a comment to the request.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Jayson Reyes* (Mumzworld.com)
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please see attached screenshot from vendor sheet
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Jayson Reyes
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e:
>>>>>>>>>>>>>> [email-masked] │ w: www.mumzworld.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Anas* (Mumzworld.com)
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly advise as the product Rudolfs - Pear Prune Smoothie
>>>>>>>>>>>>>> For Babies 110g - Pack Of 6 is showing in our website as pack of 6.
>>>>>>>>>>>>>> Please find the below screenshot for the same
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Anas,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>>>>>>>>>>>> I pc was ordered and the same was picked and packed.
>>>>>>>>>>>>>> Further for your action please.
>>>>>>>>>>>>>> Screenshot attached for your reference.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The below customer complained that only pack has been
>>>>>>>>>>>>>> delivered pack has been delivered from Rudolfs - Pear Prune Smoothie For
>>>>>>>>>>>>>> Babies 110g - Pack Of 6
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Order Number 600884532
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com
>>>>>>>>>>>>>> (
>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com?utm_medium=email&utm_source=footer)
>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Attachment(s)
>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/dYumCT5Rd9LEcLMSB9vI1Oi1I/?name=image.png>
>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/8FfHqHY0rr1m1Rh7nJirsqbOg/?name=image.png>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> This email is a service from Mumzworld.com. Delivered by
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>>>>>>>>>>>>>>
>>>>>>>>>>>>>> [R5R7WE-YQZX]
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>> <#m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>
>>>>>>>>>>>> --
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>>>>>>>>> send an email to [email-masked].
>>>>>>>>> To view this discussion on the web visit
>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com
>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>> .
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>
>> --
>>
>>