Subject: Re: You Got a Gift - 600844462
From: Mary Anne Agapito <[email-masked]>
To: "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: customer care <[email-masked]>, Sara Ahmed <[email-masked]>, Pradeep M <[email-masked]>
Date: Wed, 29 Jul 2020 12:28:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please receive the CRA so we can issue a store credit.

Awaiting your reply. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jul 23, 2020 at 6:03 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Any update, please?
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, Jul 16, 2020 at 5:36 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Pradeep,
>>
>> Thank you for the confirmation.
>>
>> @Returns.fc <[email-masked]> @Alina D'Souza
>> <[email-masked]>  - CRA is still on pending receipt but as per  Incident
>> #1083141 gc was given.
>>
>> Please receive the CRA so we could ask permission from Sagar to manually
>> create the GC instead.
>>
>> Thank you
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Mon, Jul 13, 2020 at 2:07 PM Pradeep M <[email-masked]> wrote:
>>
>>> Hi Mary Anne,
>>>
>>> This ygag gc was redeemed on May 04, 2020.
>>>
>>> We cannot reactivate ygag gc if redeemed more than 14 days ago.
>>>
>>> Thanks,
>>> Pradeep M
>>>
>>> On 07/12/2020 09:10 PM, Mary Anne Agapito wrote:
>>>
>>> Hi Pradeep,
>>>
>>> Please reactivate the gift code for this subject order. The amount has
>>> already been refunded as shown below - 149.69 AED
>>>
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>