Subject: Re: Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE
From: Denmark A <[email-masked]>
To: Ivy <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Michael Rolle <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Abel <[email-masked]>
Date: Wed, 29 Jul 2020 12:14:19 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ivy,

Repaired item received with thanks.

Regards,
Den mark

On Wed, Jul 29, 2020 at 10:07 AM Ivy <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> Please be informed that the unit will be delivered to your warehouse today.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
> *From:* Abel [mailto:[email-masked]]
> *Sent:* Saturday, July 25, 2020 10:40 AM
> *To:* 'Denmark A'; 'Ivy'
> *Cc:* 'customer care'; 'Returns.fc'; 'Alina D'Souza'; 'Michael Rolle';
> 'Samran Iftikhar'; 'Abdelmohsen basha'
> *Subject:* RE: Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet
> - 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE
>
>
>
> Dear Team,
>
>
>
> Once the blade bearings is damaged we cannot repair that, and also we
> don’t have warranty for all accessories (normal wear and tear). Kindly
> humbly advise the customer to buy new cross blade assembly.
>
> For the power motor base we can clean and lubricate it.
>
>
>
> Thanks and regards,
>
>
>
> Abel
>
> SC Technician
>
>
>
> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
> *Sent:* Saturday, July 25, 2020 8:39 AM
> *To:* Ivy <[email-masked]>; Abel <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Michael
> Rolle <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet -
> 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :This product has started to smell like burning and gets rusted
> every time I use it Please advise
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>