Subject: Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas - 16'' 50W Pedestal Fan // Warranty Check
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: customer care <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Wed, 29 Jul 2020 10:28:12 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update on this, please?

The customer is extremely furious and doesn't want the item anymore and
wants a refund asap.

Please confirm. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jul 26, 2020 at 1:48 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Please ship the item asap
>
> Regards,
> Alina
>
> On Sat, Jul 25, 2020 at 12:39 PM Faris Ali <[email-masked]> wrote:
>
>> Its ready…
>>
>>
>>
>> *From:* Alina D'Souza <[email-masked]>
>> *Sent:* Thursday, July 23, 2020 5:16 PM
>> *To:* Denmark A <[email-masked]>
>> *Cc:* Faris Ali <[email-masked]>; customer care <
>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas -
>> 16'' 50W Pedestal Fan // Warranty Check
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> Any update on this?
>>
>>
>>
>> Regards,
>>
>> Alina
>>
>>
>>
>> On Mon, Jul 20, 2020 at 1:56 PM Denmark A <[email-masked]> wrote:
>>
>> Dear Faris,
>>
>>
>>
>> Item sent already.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Mon, Jul 20, 2020 at 1:10 PM Faris Ali <[email-masked]> wrote:
>>
>> Dear Team,
>>
>>
>>
>>
>>
>> Please return the item to our service center.
>>
>>
>>
>> Note: You should collect the job sheet when you are giving any products
>> for service.
>>
>>
>>
>> Regards
>>
>>
>>
>> Faris Ali
>>
>> Geepas
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Monday, July 20, 2020 12:00 PM
>> *To:* Munavvir {Royalford Coordinator} <[email-masked]>; Faris
>> Ali <[email-masked]>; Umesh PK {Geepas Online} <
>> [email-masked]>; Muhammed Ijlal NS <[email-masked]>;
>> Ramees P <[email-masked]>; Geepas Marketing <
>> [email-masked]>; Olsenmark Marketing <[email-masked]>;
>> Arafath {YL Online} <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas -
>> 16'' 50W Pedestal Fan // Warranty Check
>>
>>
>>
>> Dear Umesh and Nihal,
>>
>>
>>
>> Please respond and update.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jul 15, 2020 at 8:13 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation and assessment.
>>
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :Switch not working
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>