Subject: RE: Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE
From: "Ivy" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Abel'" <[email-masked]>
Date: Wed, 29 Jul 2020 10:06:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please be informed that the unit will be delivered to your warehouse today.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                    [email-masked] <mailto:[email-masked]> 

Website:              www.algt-me.com <http://www.algt-me.com/> 

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Abel [mailto:[email-masked]] 
Sent: Saturday, July 25, 2020 10:40 AM
To: 'Denmark A'; 'Ivy'
Cc: 'customer care'; 'Returns.fc'; 'Alina D'Souza'; 'Michael Rolle'; 'Samran Iftikhar'; 'Abdelmohsen basha'
Subject: RE: Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE

Dear Team,

Once the blade bearings is damaged we cannot repair that, and also we don’t have warranty for all accessories (normal wear and tear). Kindly humbly advise the customer to buy new cross blade assembly.

For the power motor base we can clean and lubricate it.

Thanks and regards,

Abel

SC Technician

From: Denmark A [mailto:[email-masked]] 
Sent: Saturday, July 25, 2020 8:39 AM
To: Ivy <[email-masked] <mailto:[email-masked]> >; Abel <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Michael Rolle <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Abdelmohsen basha <[email-masked] <mailto:[email-masked]> >
Subject: Order #600442067 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :This product has started to smell like burning and gets rusted every time I use it Please advise  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark