Subject: FW: Complaint on Mums World #Order600873936
From: Consumer Rights <[email-masked]>
To: Malak Nobeh <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 28 Jul 2020 12:54:56 +0000
List-Id: <ccteam.mumzworld.com>

Dear Malak,
Hope all is well,
Unfortunately we received a complaint (attached) in regards to the company. We would appreciate if the matter is resolved as we are here to protect our business partners. Kindly escalate the matter to the concerned department and contact the customer for any clarifications/documentations.
Apologies for the inconvenience,

حقوق المستهلك

Consumer Rights

D
+971 4 4461516

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-----Original Message-----
From: Sara Alazazi [mailto:[email-masked]]
Sent: Monday, July 27, 2020 2:00 PM
To: Consumer Rights <[email-masked]>
Cc: Compliance <[email-masked]>
Subject: Fwd: Complaint on Mums World #Order600873936

⚠       CAUTION: This Is An External Email.

> 

> Greetings,

>

> Im raising this complaint on Mums world for multiple reasones:- 1. I

> have received item not installed ( big motor) and wasn’t mentioned in the application.

> 2. I tried to fix this issue millions times by calling the call center and they have promised to install it but no one solve the problem.

> 3. Last time which was it more than 3 weeks they have promised to refund and collect the item withn 7 working days but offcourse no one call me & i was trying to reach them they closed the line on my face.

>

> Kindly do the needful to refund and close this complaint as fast as possible.

> Note:- Dont histate to call any time. Phone number 0508142184.

>

> Regards,

>

>