Subject: RE: URGENT 100161721 missing items courier follow up
From: Mahmoud Omar <[email-masked]>
To: Naib Khan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Mariam Zeineddine <[email-masked]>, KSA Lastmile <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Tue, 28 Jul 2020 08:34:33 +0000
List-Id: <ccteam.mumzworld.com>

The order has been delivered on the last 11 of July at 4:09 PM .

Regards ,

From: Naib Khan [mailto:[email-masked]]
Sent: Tuesday, July 28, 2020 11:15 AM
To: Zubair Wahid; Mahmoud Omar
Cc: Mariam Zeineddine; KSA Lastmile; lastmile; customer care
Subject: Re: URGENT 100161721 missing items courier follow up

+Mahmoud Omar<mailto:[email-masked]>

please investigate and share your feedback.

Regards.
Naib

On Tue, 28 Jul 2020 at 11:47, Zubair Wahid <[email-masked]<mailto:[email-masked]>> wrote:
Hi Naib
Contact barq for POD for this order, we only had 1 quantity in the warehouse for this order which was dispatched with the same order. If it didn't reach the customer, it means that barq have mishandled the shipment and lost the item.

Thanks
Zubair

On Tue, Jul 28, 2020 at 10:32 AM Naib Khan <[email-masked]<mailto:[email-masked]>> wrote:
+Zubair Wahid<mailto:[email-masked]> plesae do the needful

Regards.
Naib

On Tue, 28 Jul 2020 at 11:30, Mariam Zeineddine <[email-masked]<mailto:[email-masked]>> wrote:
Hello Naib,
Please assist me in contacting the courier
Order: 100161721
Barq: 9658498223

missing item:
SKU: BK-MS937015+KS58015
Zubair confirmed this is not warehouse, and customer did not receive.