Subject: Re: MCI CASE / 2952237157 TICKET #1144600
From: Samiya Sheikh <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, Rabia Ahmed <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>
Date: Mon, 27 Jul 2020 18:55:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ahmed,

as per tracking its still pending pickup by barq-express.

Regards

On Mon, Jul 27, 2020 at 6:53 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Team,
>
> Physically not received the order. Once we receive we will do the needful
>
> On Mon, Jul 27, 2020 at 5:49 PM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel and create a CRA to cc refund the customer.
>>
>> Regards
>>
>> On Thu, Jul 23, 2020 at 2:19 PM <[email-masked]> wrote:
>>
>>> Hi @Zubair Wahid <[email-masked]>
>>>
>>> Please cancel SO# 100159450_2 the customer has been chasing us for
>>> refund.
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Rabia Ahmed <[email-masked]>
>>> *Sent:* Tuesday, July 21, 2020 11:56 AM
>>> *To:* Zubair Wahid <[email-masked]>
>>> *Cc:* customer care <[email-masked]>
>>> *Subject:* MCI CASE / 2952237157 TICKET #1144600
>>>
>>>
>>>
>>> Hi Zubair,
>>>
>>>
>>>
>>> Can you please help us with this case ASAP. As the customer is SUPER
>>> upset and cant wait anymore.
>>>
>>>
>>>
>>>  Order no. 2952237157
>>>
>>>
>>>
>>>  TICKET #1144600
>>>
>>>
>>>
>>>
>>>
>>> Thanks
>>>
>>> Rabia
>>>
>>
>
> --
>
>