Subject: Re: MCI CASE / 2952237157 TICKET #1144600
From: Ahmed Irfan <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, Rabia Ahmed <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>
Date: Mon, 27 Jul 2020 17:53:23 +0300
List-Id: <ccteam.mumzworld.com>

Hi Team,

Physically not received the order. Once we receive we will do the needful

On Mon, Jul 27, 2020 at 5:49 PM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Please cancel and create a CRA to cc refund the customer.
>
> Regards
>
> On Thu, Jul 23, 2020 at 2:19 PM <[email-masked]> wrote:
>
>> Hi @Zubair Wahid <[email-masked]>
>>
>> Please cancel SO# 100159450_2 the customer has been chasing us for refund.
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* Rabia Ahmed <[email-masked]>
>> *Sent:* Tuesday, July 21, 2020 11:56 AM
>> *To:* Zubair Wahid <[email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* MCI CASE / 2952237157 TICKET #1144600
>>
>>
>>
>> Hi Zubair,
>>
>>
>>
>> Can you please help us with this case ASAP. As the customer is SUPER
>> upset and cant wait anymore.
>>
>>
>>
>>  Order no. 2952237157
>>
>>
>>
>>  TICKET #1144600
>>
>>
>>
>>
>>
>> Thanks
>>
>> Rabia
>>
>

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