Subject: RE: Pointspay Confirmation - Order No. 600912130
From: Sagar Khawani <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 27 Jul 2020 14:28:33 +0400
List-Id: <ccteam.mumzworld.com>

Customer will get the points back

It is incomplete as per below screenshot.

*From:* Hyacinth Joyce <[email-masked]>
*Sent:* Monday, July 27, 2020 12:58 PM
*To:* Sagar Khawani <[email-masked]>
*Cc:* customer care <[email-masked]>
*Subject:* Pointspay Confirmation - Order No. 600912130

Hi Sagar,

The customer placed the order and chose pointspay as payment method.

Upon checking, in Magento the order shows cancelled due to pending payment.
As per the customer, she received a confirmation about the payment and the
order.

May we please share a proof to the customer that payment is not received.

Thank you.

Best Regards,

*Joyce Alvarado*

Customer Care Representative

p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE