Subject: Re: Warranty Confirmation / SKU AL-NB9-1012 - Order No. 600711266
From: "Alina D'Souza" <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Mostafa saad <[email-masked]>
Cc: Ivy <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Ashley Fernandes <[email-masked]>, Rovie <[email-masked]>, Abel <[email-masked]>
Date: Mon, 27 Jul 2020 12:51:51 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> please arange for the item its stil
with couriers.

@Denmark A <[email-masked]> Please label it FOR REPAIR C/O ABEL
(URGENT)., keep us posted

Regards,
Alina

On Sun, Jul 26, 2020 at 1:46 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> @Ivy <[email-masked]> Thank you for the update.
>
> @Returns.fc <[email-masked]> / @Denmark A
> <[email-masked]> / @Alina D'Souza <[email-masked]> Kindly do
> the needful, email follow up sent about the collection.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 26 Jul 2020 at 13:36, Ivy <[email-masked]> wrote:
>
>> Hi,
>>
>>
>>
>> Kindly collect the item and handover to our driver. Please label it FOR
>> REPAIR C/O ABEL (URGENT).
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Hyacinth Joyce [mailto:[email-masked]]
>> *Sent:* Sunday, July 26, 2020 12:51 PM
>> *To:* Rovie; Ivy
>> *Cc:* customer care; Ashley Fernandes; Returns.fc; Denmark A; Alina
>> D'Souza
>> *Subject:* Warranty Confirmation / SKU AL-NB9-1012 - Order No. 600711266
>>
>>
>>
>> Hi team,
>>
>>
>>
>> The customer with the above order number purchased the below item in Feb
>> 2020.
>>
>>
>>
>>
>> 600711266
>>
>> AL-NB9-1012
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=946406>
>>
>> NutriBullet Pro Series 10pcs Set 900W
>>
>> 1
>>
>>
>>
>> The customer reported and shared the below:
>>
>> -a liquid is coming out from the bottom part
>>
>> -it is not mixing well
>>
>> -milling blade is seriously scratched
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Kindly check and advise ASAP.
>>
>>
>>
>> Please note that the item is needed by the customer on Wednesday because
>> they will be out for vacation and would bring the item with them.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>