Subject: Re: Damaged time 600928190
From: Samiya Sheikh <[email-masked]>
To: Nessy <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Desert Beat Trading <[email-masked]>, Rameez <[email-masked]>
Date: Mon, 27 Jul 2020 12:45:49 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer confirmed the item was replaced and it's still damaged. Kindly
assist.

Regards

On Sat, Jul 25, 2020 at 12:46 PM Nessy <[email-masked]> wrote:

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> Thank you for notifying us.
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> I’ll ask my team to call the customer before we proceed. Thank you.
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> Best Regards
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> NESSY LANDICHO
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> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
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> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
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> *From:* Mary Anne Agapito [mailto:[email-masked]]
> *Sent:* Saturday, July 25, 2020 12:19 PM
> *To:* Nessy
> *Cc:* Samiya Sheikh; customer care; Desert Beat Trading; Rameez
> *Subject:* Re: Damaged time 600928190
>
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> Hi Nessy,
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> The customer called and asked to have your team come tomorrow at 3 pm as
> nobody is available in the morning.
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> Thank you
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> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
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> On Wed, Jul 22, 2020 at 7:33 PM Nessy <[email-masked]> wrote:
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> Hi Samiya,
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> We already informed the customer for replacement on Sunday.
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> Thank you.
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>
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> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
>
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> *From:* Samiya Sheikh [mailto:[email-masked]]
> *Sent:* Wednesday, July 22, 2020 6:37 PM
> *To:* Nessy
> *Cc:* customer care
> *Subject:* Damaged time 600928190
>
>
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> Hi Team,
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> Item  DBT-405 was installed but it's damaged. Customer already sent pics
> to the team that installed it but they didn't get any reply. Kindly assist.
>
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> Regards
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>