Subject: RE: 100165186_2 // MISSING PART
From: "'Jayson Reyes (Mumzworld Catalogue)' via customer care" <[email-masked]>
Cc: Elena S <[email-masked]>, customer care <[email-masked]>, Mahmoud El Farram <[email-masked]>, Fctoysecom <[email-masked]>, Anish Thomas Marattukalam <[email-masked]>
Date: Mon, 27 Jul 2020 08:36:06 +0000
List-Id: <ccteam.mumzworld.com>

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Jayson Reyes, Jul 27, 2020, 12:36 PM GMT+4

HI William,

For sku KSA-FAMC-27-82056** the image provided are still "with tray" so we cannot update and the rest of your sku's are not matching our system.**

Regards,

Jayson Reyes

m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e: [email-masked] │ w: www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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Fctoysales, Jul 13, 2020, 9:34 AM GMT+4

Dear Mr. Christian,

Good day, please be inform there’s NO tray.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

From: Christian Mendoza <[email-masked]>
Sent: Monday, July 13, 2020 6:07 AM
To: [email-masked]
Cc: Catalogue Team <[email-masked]>; Mahmoud El Farram <[email-masked]>; Elena Skryabina <[email-masked]>; customer care <[email-masked]>; [email-masked]; Anish Thomas Marattukalam <[email-masked]>
Subject: Re: 100165186_2 // MISSING PART

Hi Team,

Please confirm if the item does not have a tray.

Thank you and Best Regards,

Attachment(s):
image001.png - https://mumzworldhelp.zendesk.com/attachments/token/G5CS1TAeoGWXfkPjMcGQutJ28/?name=image001.png
image002.png - https://mumzworldhelp.zendesk.com/attachments/token/cqsTe0hnVnVrDUl5XIhoBnYBr/?name=image002.png

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Chris, Jul 13, 2020, 7:07 AM GMT+4

Hi Team,

Please confirm if the item does not have a tray.

Thank you and Best Regards,

Attachment(s):
image001.png - https://mumzworldhelp.zendesk.com/attachments/token/FIeJocCTAK2noEYAu7CZ8S0YV/?name=image001.png
image002.png - https://mumzworldhelp.zendesk.com/attachments/token/iqRS9pjtnS1zt3tzeJGk2xMM3/?name=image002.png

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Fctoysales, Jul 11, 2020, 9:28 AM GMT+4

Dear Partner,

Good day, kindly update the image of the attached items in our platform. We have having wrong image in our platform for these two items, it was mixed each other.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

From: Christian Mendoza <[email-masked]>
Sent: Friday, July 10, 2020 4:35 PM
To: [email-masked]; [email-masked]; [email-masked]; Anish Thomas Marattukalam <[email-masked]>
Cc: customer care <[email-masked]>
Subject: 100165186_2 // MISSING PART

HI Team,

The customer ordered the below item, however, they receive it without the tray. Please see the details below.

|

100165186_2

 |

KSA-FAMC-27-82056-Blue (https://3651277.app.netsuite.com/app/common/item/item.nl?id=1117243)

 |

Baby Love - Baby Chair Mix Clear - Blue

 |

4

 |

 

Thank you and Best Regards,

Attachment(s):
image001.png - https://mumzworldhelp.zendesk.com/attachments/token/P8tN5eILNNMuOrfpFdW4Yr1sg/?name=image001.png
image002.png - https://mumzworldhelp.zendesk.com/attachments/token/hqFVQr7K1jWokdkb6Du6fhbWB/?name=image002.png
Family Center-WRONG IMAGE in PLATFORM.xlsx - https://mumzworldhelp.zendesk.com/attachments/token/oeqnCPMAkCWtq8ps5aZ7TWgu7/?name=Family+Center-WRONG+IMAGE+in+PLATFORM.xlsx

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