Subject: Zubair KSA Sheet Comments by TAMER WH
From: Ahmed Irfan <[email-masked]>
To: Amal hamdi <[email-masked]>
Cc: customer care <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Sun, 26 Jul 2020 16:33:13 +0300
List-Id: <ccteam.mumzworld.com>

Dear CC team,

Please find the comments for the tickets & closed them as per table below.

Order Number  Tracking Info NEEDED ACTION KSA-WH COMMENTS  Agents Follow up
200288053 IMILE 605142045888 missing items refer to Incident #1184800 Make
New Order for Missing Item
100144443 imile 605102045147 CANCEL+ CRA Cancelled before ship
200300687 imile 606182068637 CANCEL+ CRA Cancelled before ship
100137222 NAQEL 70796831 CRA NEEDED ORDER RTO Check with Hussain for CRA
(CANCELLED) refund placed
100149768 tam 832057003246 CANCEL+ CRA Cancelled before ship
200287948 TAMER DRIVER 200287948_2 SHIP Dispatched
100159450 barq 2952237157  CANCEL+ CRA Cancelled before ship
100133794 wimo 2007000025845 CANCEL+ CRA Delivered
700243831 3.1013E+13 RTO - RAISE CRA Check with Hussain for CRA
(CANCELLED) refund
placed done by amal
100134418 SMSA-KSA::290085984066 CANCEL+ CRA SMSA
100151605 IQS 31013000041152 CANCEL+ CRA Not Dispatch from DXB
200294508 1Z289F8W6756634126 update address Cancel Order Already
100158602 OS01773651KS SHIP Dispatched
100147217 100147217_1 MISSING ITEM REFER TO 100147217  Make New Order for
Missing Item
100151605 esnad 31013000041152  SHIP Not Dispatch from DXB
100149607 Tamer-Driver: 100149607_2 missing items  SMB-NCGSBPJSC10B-6-9m
  JBC-BHK027    Make New Order for Missing Item
100151222 BarqExpress::3827259712 SHIP Dispatched
200290073 shipa S001401178476  SHIP Dispatched
100163611 barq 3468759479 SHIP Dispatched
200303307 barq 9317371922 SHIP Dispatched
200302658 wimo 32007000042790 SHIP Delivered
200310107 Tam-KSA  AWB: 832052005526 SHIP Dispatched
200304379 Tam-KSA::832024004738DHL: 574269895 SHIP Delivered
100163499  Shipa-KSA AWB: S001775849918 SHIP RFD
200311783 Shipa AWB: S001749574034 PDT-K6 Comments: 1 missing item. Make
New Order for Missing Item
100158602 Saee-KSA - OS01769025KS SHIP Dispatched
100158181 tam AWB: 832064004858 SHIP Dispatched
200305284 barq 1526211537 RTO - CRA NEEDED  Pending Received Physically
100154599 Saee AWB: OS01753783KS  SHIP Dispatched
100123195  - RETURNED UNDER imile new awb# 606232035591 CRA NEEDED FOR
RETURNED SKU MD-2000377 Dispatched
200302555 Wimo-KSA: 2006460328375070 SHIP Dispatched
200291804 IQS:: 31013000041244 SHIP Not Dispatch from DXB
200277797 DHL: 6031679813 || Shipa: S000994853723 Missing item  Dispatched
100144443  imile 605102045147 CANCEL+ CRA Dispatched
100160954 WIMO 2006387453453070 SHIP Dispatched
200297422 imile 606112073229 SHIP Dispatched
200307191  saee OS01807655KS SHIP Dispatched
100169240 CAREEM KSA 100169240 SHIP Delivered
100152369 100152369_2 RTO  RTO. create CRA Dispatched refunded
200283542 imile 604302067220 CANCEL+ CRA Order is delivered
100134418 290085984066 SMSA CANCEL+ CRA Dispatched
200309571 imile 607012067061 SHIP Dispatched
200291213 SAEE OS01720977KS SHIP Delivered
200302253 IQS 31013000045005 SHIP Not Dispatch from DXB
100164747 SAEE:: OS01824515KS SHIP Dispatched
100148449 Brq:: 4651667377 Shows as delivered, but cst never received
Delivered
to same customer already by barq
200312065 Saee-KSA:: OS01824805KS SHIP Dispatched
200309364 Brq 3136347319 SHIP Dispatched
200313171 Tamer-Driver:: 200313171 SHIP Cancelled CST Not Responded
200292017 TAM 832099003788 CANCEL+ CRA Delivered to CSt
200313171 Tamer-Driver SHIP Cancelled CST Not Responded
100160138 WIMO 2007219539139070 CANCEL+ CRA OLD AWB Cannot be track
100165858 barq 5344557248 SHIP Dispatched
200310815 barq 6646843961  SHIP Dispatched
200293922 UPS 1Z289F8W6756634126 CANCEL+ CRA Not received yet
200296272 aee-KSA::OS01753836KS MISSING ITEM TAMA-562-501 delivered
200259465 Wimo-KSA::2007000025871 SMSA-Air::290084642270
BarqExpress::9162932769 CANCEL+ CRA Not received yet
200306410  iMile-KSA::606272058148  SHIP Dispatched
100164654 Wimo-KSA::32007000041849 SHIP Dispatched
600914364  Incident #1196679 CANCEL+ CRA Handled by amal
200259837 Courier Name: TAM KSA (for 3 shipments) AWB: 461949005237
461963006055 461908005793 CANCEL+ CRA Physically Order Not Received
200311783 Shipa AWB: S001749574034 missing item SKU: PDT-K6 Make New Order
for Missing Item
100130708 SMSA 290085983645 CANCEL+ CRA Physically Order Not Received
200313171 Tamer-Drivers::200313171 SHIP Cancelled CST Not Responded
100149673 Tamer-Driver::100149673_2 CANCEL+ CRA We need approval from
zubair
100143937 imile 605072059382  SHIP Dispatched
100156117 IQS::31013000043647 RTO - CST wants reship Not Dispatch from DXB
100165858 barq 5344557248 SHIP Dispatched
200306697  iMile AWB: 606242026077 missing item SKU: Y1032 JRT-JK803201-55 Make
New Order for Missing Item
200290073 AWB: S001401178476 missing item TC-SI-56320 MCH-BBDB-W - please
raise CRA Make New Order for Missing Item
200299979 barq 1455656664 SHIP RFD
200299979 barq 9734276153 SHIP RFD
100152835 RETURN IMILE 606212055477 CANCEL+ CRA Cra done 🎉
200313837 Shipa S001804945511 SHIP Dispatched
100160954 WIMO 2006387453453070  SHIP Dispatched
100166149 7954636973 SHIP Dispatched
200307867 Wimo 32007000042778 SHIP Dispatch by End of day
100164080 wimo AWB:  32007000041466  SHIP Dispatched
100128342  Incident #1187092  Bestway Triple Aqua Slide.
KSA-FAMC-26-52249    - the slide of PLUM play. KZ-27203 Make New Order for
Missing Item
100156075 6.06112E+11 Missing items with iMile  Make New Order for Missing
Item
100163635 BarqExpress::8955118722 Missing item Make New Order for Missing
Item
200302789 Saee-KSA:: OS01775847KS CANCEL+ CRA for item JRT-JK803331-73
Cancelled
100157286   Missing items  Make New Order for Missing Item
200269792 iMile 604152077779 SHIP  Dispatch by End of day
600914065 wimo 32007000043337 SHIP Dispatched
200297842 Barq 5236546211 Missing Items  Make New Order for Missing Item
200316027 TAM 832098005756 CRA NEEDED FOR RETURNED SKU MD-2000377 Once
shipment is received we will do the needful
100151758 Wimo 2006114123663070 Create CRA OLD AWB Cannot be track
200299577 TAM 832068004844 Missing Item TC-TT422602 Make New Order for
Missing Item
200293922 Barq 1269519594 SHIP URGENTLY Dispatch by End of day
100146462 SHIPA   CRA URGENT Not received yet
200308725 Barq 7891312461 Missing Items GT-5531129-PK & GT-5041211-LG Make
New Order for Missing Item

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