Subject: Re: URGENT DELIVERY - Order#100144443|| iMile-KSA:605102045147
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Samiya Sheikh <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, "Farrah A." <[email-masked]>, Radwa Ali <[email-masked]>
Date: Sun, 26 Jul 2020 15:19:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please cancel this order and create the CRA (100144443_2), the customer
keeps on asking for a refund.

As per the customer if after 3 days, still, she didn't receive her money
back she will file a complaint to the ministry.

The customer is extremely furious. Please assist.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jul 23, 2020 at 1:21 PM <[email-masked]> wrote:

> Hi @Zubair Wahid <[email-masked]>,
>
> Please advise on this issue ? there is a confirmation of cancellation on
> INC# 1192573. Yet the shipment is OFD and they keep contacting the customer
> for delivery ?
>
> We need a CRA ASAP or else the customer will do to MCI.
>
> AWB# S001946828333
>
>
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Samiya Sheikh <[email-masked]>
> *Sent:* Sunday, June 14, 2020 2:19 PM
> *To:* Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
> [email-masked]>; Azharuddin Kalamuddin (R3PL) <
> [email-masked]>; KSA Lastmile <
> [email-masked]>
> *Cc:* Eugene Mugisa <[email-masked]>; customer care <
> [email-masked]>; Farrah A. <[email-masked]>
> *Subject:* Re: URGENT DELIVERY - Order#100144443|| iMile-KSA:605102045147
>
>
>
> Hi Team,
>
>
>
> Kindly dispatch this order urgently.
>
>
>
> Regards
>
>
>
> On Tue, Jun 2, 2020 at 4:07 PM Farrah A. <[email-masked]> wrote:
>
> Dears,
>
> Hope this email finds you well
>
>
>
> Please ensure urgent shipping/delivery for order#100144443
>
>
>
> When tracking the status is showing as *Order Assigned* with no movement
> since the 10th of May
>
>
>
> Many thanks,
>
> Farrah
>
>