Subject: Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed - Natural
From: Hyacinth Joyce <[email-masked]>
To: Ashley Fernandes <[email-masked]>, Afra Syed <[email-masked]>
Cc: Jessa Garcia <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Sun, 26 Jul 2020 13:22:42 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

@Ashley Fernandes <[email-masked]> do we have an update about the
installation?

@Afra Syed <[email-masked]> Kindly advise too if the item includes a
mattress or is it sold separately?

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, 25 Jul 2020 at 14:54, Ashley Fernandes <[email-masked]> wrote:

> Dear Jessa,
>
> Kindly check and let know the approx installation charges so the team can
> confirm the same with the customer.
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
> On Sat, Jul 25, 2020 at 2:50 PM Jessa Garcia <[email-masked]> wrote:
>
>> Hi Ashley,
>>
>>
>>
>> We need to pay the installer for installing this item.
>>
>> Let me once you get an approval for the installation charges.
>>
>>
>>
>> Warm regards,
>>
>>
>>
>> *Jessa Garcia*
>>
>>
>>
>> Business Development Team
>>
>> p:  +971 (0)4 245 1317 │ e: [email-masked] │ w: www.mumzworld.com
>>
>>
>>
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Ashley Fernandes <[email-masked]>
>> *Sent:* Saturday, July 25, 2020 2:35 PM
>> *To:* Jessa Garcia <[email-masked]>
>> *Cc:* Afra Syed <[email-masked]>; Michaela Manibo <
>> [email-masked]>; customer care <[email-masked]>
>> *Subject:* Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed -
>> Natural
>>
>>
>>
>> Dear Jessa,
>>
>>
>>
>> I do not have any references to quote the approx installation charges.
>> This is an international item and there is no installation included. The
>> customer is requesting if we can do the installation if possible. The
>> customer's address is as below:
>>
>>
>>
>> *ADDRESS:*
>>
>> Mudon
>> Al Naseem
>>
>> F2, Villa 65
>> Dubai
>>
>>
>> Thanks and Regards,
>>
>> *Ashley Fernandes*
>>
>> Logistics Executive
>>
>>
>>
>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>> mumzworld.com
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Sat, Jul 25, 2020 at 2:28 PM Jessa Garcia <[email-masked]> wrote:
>>
>> Hi Ashley,
>>
>>
>>
>> Please let me know how much the would be the installation charge for this
>> and the address of the customer so I could asked for a quote.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Warm regards,
>>
>>
>>
>> *Jessa Garcia*
>>
>>
>>
>> Business Development Team
>>
>> p:  +971 (0)4 245 1317 │ e: [email-masked] │ w: www.mumzworld.com
>>
>>
>>
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Ashley Fernandes <[email-masked]>
>> *Sent:* Saturday, July 25, 2020 2:20 PM
>> *To:* Jessa Garcia <[email-masked]>
>> *Cc:* Afra Syed <[email-masked]>; Michaela Manibo <
>> [email-masked]>; customer care <[email-masked]>
>> *Subject:* Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed -
>> Natural
>>
>>
>>
>> ++ @Jessa Garcia <[email-masked]>
>>
>>
>>
>> Do we have anyone who could do the assembly/installation for the customer
>> and the charges for the same?
>>
>>
>>
>> Thanks and Regards,
>>
>> *Ashley Fernandes*
>>
>> Logistics Executive
>>
>>
>>
>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>> mumzworld.com
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Sat, Jul 25, 2020 at 12:04 PM Afra Syed <[email-masked]> wrote:
>>
>> Hi Michaela,
>>
>>
>>
>> As per the description of the item there is no installation suggested on
>> the website . If a customer wants someone to fix I believe there will be
>> installation charges.  Also this vendor is an international Vendor.
>>
>>
>>
>>
>>
>> @Ashley Fernandes <[email-masked]>
>>
>>
>>
>> Can you please check if this can be done from your end  and advise the
>> charges.
>>
>>
>>
>>
>>
>>
>>
>>
>> On Sat, 25 Jul 2020 at 11:51, Michaela Manibo <
>> [email-masked]> wrote:
>>
>> Hi Team,
>>
>> Good morning.
>>
>> Please assist as the customer wants the item assembled.  She wants
>> someone to come and di it for her. It has been delivered today.
>>
>> Please assist if can be done.
>>
>>
>> Snuz - SnuzKot Skandi Cot Bed - Natural
>>
>> Team
>>
>>