Subject: Re: [SPAM] Re: Order Number: 600864371
From: Muhammad Habib <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sat, 25 Jul 2020 17:37:55 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mary,

Apology for late reply. The mentioned SKU was not packed in order. Please
create a new SO for the same.

On Sat, Jul 25, 2020 at 5:25 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Any update on this case, please?
>
> The customer keeps on following up. The order was placed since May and up
> until now, the item has not been delivered.
>
> Please check and advise if there is a need to place a new order instead.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Mon, Jul 13, 2020 at 4:04 PM Mostafa saad <[email-masked]>
> wrote:
>
>> @Shajahan Kamal Batcha <[email-masked]>  Thanks,
>>
>>
>> @Outbound.fc <[email-masked]>  Please check and update here
>> ASAP.
>>
>>
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Mon, Jul 13, 2020 at 4:00 PM Shajahan Kamal Batcha <
>> [email-masked]> wrote:
>>
>>> Hi Mostafa,
>>>
>>>
>>>
>>> The order delivered to the customer in an intact condition. Please check
>>> with dispatch team.
>>>
>>>
>>>
>>> *Shajahan K*
>>>
>>>  <http://www.timexpress.ae/>
>>>
>>>
>>>
>>>    P.O. Box : 80266
>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>    Fax : + (971) 4 255 5564
>>>
>>>    Email : [email-masked]
>>>    Web: www.timexpress.ae
>>>
>>> This email including its attachments are confidential and intended
>>> solely for the use of the individual or entity to whom they are addressed.
>>> If you have received this email in error, please delete it from your system
>>> and notify the sender immediately. If you are not the intended recipient
>>> you are notified that disclosing, copying or distributing the content of
>>> this information is strictly prohibited.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mostafa saad [mailto:[email-masked]]
>>> *Sent:* Monday, July 13, 2020 3:18 PM
>>> *To:* Anas nazzal <[email-masked]>; Shajahan Kamal Batcha <
>>> [email-masked]>
>>> *Cc:* Uae Lastmile <[email-masked]>; customer care <
>>> [email-masked]>
>>> *Subject:* [SPAM] Re: Order Number: 600864371
>>>
>>>
>>>
>>> @Shajahan Kamal Batcha <[email-masked]>  Please check and update
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jul 13, 2020 at 2:17 PM Anas nazzal <[email-masked]> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> Please expedite the process , the customer is following up again and
>>> again as it was her grandchild favorite toy
>>>
>>>
>>>
>>> Order # 600864371 AWB # SHAHIR
>>>
>>> Courier: TIME EXPRESS
>>>
>>> Missing item: Smoby - Bob Bricolo Center Workbench
>>>
>>> SKU: STM-360715
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Anas Nazzal
>>>
>>>
>>>
>>> --
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>

-- 

Thanks & regards,