Subject: RE: SO # 100119847 // R1162173973
From: Mahmoud Omar <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Abdulrahman Alafaliq <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sat, 25 Jul 2020 09:33:30 +0000
List-Id: <ccteam.mumzworld.com>

Hi ,

We called the client to get the neighborhood name but we got no response .

Regards ,

From: Mary Anne Agapito [mailto:[email-masked]]
Sent: Friday, July 24, 2020 5:43 PM
To: Mahmoud Omar
Cc: Yaseen Shaqra; Abdulrahman Alafaliq; customer care; Eugene Mugisa
Subject: Re: SO # 100119847 // R1162173973

Hi Team,

The customer called again, no one called nor came to collect.

Please ensure items will be collected tomorrow. The customer is extremely upset.

Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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On Thu, Jul 23, 2020 at 1:26 PM Mahmoud Omar <[email-masked]<mailto:[email-masked]>> wrote:
Hi ,

We will do the needful .

Regards ,

From: Yaseen Shaqra [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, July 23, 2020 11:29 AM
To: Mahmoud Omar; Abdulrahman Alafaliq
Cc: customer care; Eugene Mugisa
Subject: SO # 100119847 // R1162173973

Hi Team,

Please note that the customer confirmed that he did not receive a call for the collection

Kindly arrange the collection today urgently, the customer is waiting for a call

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
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