Subject: RE: Damaged time 600928190
From: "Nessy" <[email-masked]>
To: "'Mary Anne Agapito'" <[email-masked]>
Cc: "'Samiya Sheikh'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Desert Beat Trading'" <[email-masked]>, "'Rameez'" <[email-masked]>
Date: Sat, 25 Jul 2020 12:46:11 +0400
List-Id: <ccteam.mumzworld.com>

Thank you for notifying us.

I’ll ask my team to call the customer before we proceed. Thank you.

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Mary Anne Agapito [mailto:[email-masked]] 
Sent: Saturday, July 25, 2020 12:19 PM
To: Nessy
Cc: Samiya Sheikh; customer care; Desert Beat Trading; Rameez
Subject: Re: Damaged time 600928190

Hi Nessy,

The customer called and asked to have your team come tomorrow at 3 pm as nobody is available in the morning.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f%3A1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznkXELDgqGC7UNiUvHsQ8-soIM&disp=emb&realattid=ii_1562a22ad936cd8e> 

 

On Wed, Jul 22, 2020 at 7:33 PM Nessy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Samiya,

We already informed the customer for replacement on Sunday.

Thank you.

 

Best Regards

NESSY LANDICHO

Tel: 056-219-2466 / 04-328-9154 | Email:  <mailto:[email-masked]> [email-masked] 

 <http://www.djcorner.ae/> DJ Corner |  <http://www.toycorner.ae/> Toy Corner |  <http://www.kiju.me/> Kiju

 <http://www.desertbeat.com/> 
 <http://www.desertbeat.com/> 

 

From: Samiya Sheikh [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, July 22, 2020 6:37 PM
To: Nessy
Cc: customer care
Subject: Damaged time 600928190

Hi Team,

Item  DBT-405 was installed but it's damaged. Customer already sent pics to the team that installed it but they didn't get any reply. Kindly assist.

Regards