Subject: RE: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
From: "Abel" <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>
Cc: "'Ivy'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Denmark A'" <[email-masked]>
Date: Sat, 25 Jul 2020 10:46:42 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

The unit is ready for delivery.

Please humbly advise the customer, when cleaning the blade or the pitcher do not directly wash/soak the bottom part of it (part with black rubber bush) to avoid damaging the bearings (having rusted).

Kindly wait for our delivery.

Thanks and regards,

Abel

From: Yaseen Shaqra [mailto:[email-masked]] 
Sent: Thursday, July 23, 2020 3:49 PM
To: Abel <[email-masked]>
Cc: Ivy <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>; Denmark A <[email-masked]>
Subject: Re: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE

HI Abel,

Please update us once the process is done 

On Mon, Jul 20, 2020 at 12:46 PM Abel <[email-masked]> wrote:

Dear Team,

The unit was received.

Thanks,

Abel

From: Ivy [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Monday, July 20, 2020 12:17 PM
To: 'Abel' <[email-masked] <mailto:[email-masked]> >
Cc: 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Returns.fc' <[email-masked] <mailto:[email-masked]> >; 'Alina D'Souza' <[email-masked] <mailto:[email-masked]> >; 'Samran Iftikhar' <[email-masked] <mailto:[email-masked]> >; 'Abdelmohsen basha' <[email-masked] <mailto:[email-masked]> >; 'Denmark A' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE

Hi Abel,

Please let us know if you have received the below item.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, July 20, 2020 12:00 PM
To: Ivy
Cc: Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha
Subject: Re: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE

Dear Ivy, 

Please update thank you. 

Regards, 

Den mark 

On Wed, Jul 15, 2020 at 3:41 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Kindly handover the item to our driver and provide the invoice of this order.

Kindly label the box “C/O Abel”.

Thank you!

 

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, July 15, 2020 3:15 PM
To: Ivy; Abel
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Abdelmohsen basha
Subject: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Comments :it is giving electric shocks plus it has stopped working. Not at all happy with the performance of this.

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark 

 

-- 

Best Regards,

Yaseen Shaqra

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE