Subject: Re: Return Request SKU GT-CH79348-19DG / Chicco - Cuddle & Bubble – Dusty Green - Order No. 600849570
From: Mary Anne Agapito <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, info <[email-masked]>, customer care <[email-masked]>, Afra Syed <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, brands <[email-masked]>
Date: Thu, 23 Jul 2020 18:22:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

The customer called again, wants an urgent update as she is about to give
birth. She wants to know if she could have it or if she needs to buy
another one.

Please assist with the RMA.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jul 22, 2020 at 10:25 AM brands <[email-masked]> wrote:

> Hi,
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> Kindly send us the RMA so we can check.
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> Raymond Serrano
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> Sales Associate
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> T: +971 4 222 0799 <+97142220799> M: +971 54 306 6543 <+971543066543>
>
> F: +971 4 228 2423 <+97142282423> E: [email-masked]
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> A: Office 1805 Emirates NBD New Deira Building
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> Baniyas Road, Deira, Dubai P.O. Box 6761
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> *From:* Hyacinth Joyce <[email-masked]>
> *Sent:* Wednesday, July 22, 2020 9:23 AM
> *To:* info <[email-masked]>; brands <[email-masked]>
> *Cc:* customer care <[email-masked]>; Afra Syed <[email-masked]>;
> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
> Alina D'Souza <[email-masked]>
> *Subject:* Re: Return Request SKU GT-CH79348-19DG / Chicco - Cuddle &
> Bubble – Dusty Green - Order No. 600849570
>
>
>
> Hi Team,
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> In addition, please see the attached invoice.
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> Best Regards,
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> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
> On Wed, 22 Jul 2020 at 09:21, Hyacinth Joyce <[email-masked]> wrote:
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> Hi Team,
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> The customer with the above-mentioned order purchased the below item in
> May and informed that she just opened the item in preparation for her
> delivery. The item has scratches and rust.
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> Please see the below images for your reference.
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> 600849570
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> GT-CH79348-19DG
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=848183>
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> Chicco - Cuddle & Bubble – Dusty Green
>
> 1
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> Kindly check and advise ASAP.
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> Thank you.
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> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>