Subject: Re: Missing Parts // Order 100128360
From: Omar Khaled <[email-masked]>
To: Furqan hameed <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Vipin Raj <[email-masked]>, customer care <[email-masked]>, Mostafa Said <[email-masked]>
Date: Thu, 23 Jul 2020 11:56:27 +0200
List-Id: <ccteam.mumzworld.com>

Dear Furqan,

Any updates regarding this case ?!

Regards,
Omar Khaled

On Wed, Jul 22, 2020 at 8:01 PM Mostafa Said <[email-masked]>
wrote:

> +Furqan hameed <[email-masked]> Could you please check if we
> received bundle or single as the location is empty.
>
> On Wed, Jul 22, 2020 at 5:29 PM Omar Khaled <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly we need to investigate the below case :
>>
>> Order no. #100128360
>> Item : 3M FILTERTE Replacement Filter - Machine - FAP03
>> SKU : NP-FAP03RF
>>
>> Customer purchased 2 qtys of this item as per they were mentioned on the
>> website pack of 4, and he just received 1 pack per each, and asking about
>> the other 6 packs that he didn't receive.
>>
>> So we need to check if they are missing parts that we did not deliver to
>> the customer or not, as per the customer is already sending emails
>> regarding this matter, and also he sent a screenshot from the website
>> regarding this item.
>>
>>
>> Thanks & Regards,
>> Omar Khaled
>>
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