Subject: Re: Product return - KSA - Order #200287709
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Moataz Salah El Din <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Radwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Thu, 23 Jul 2020 12:41:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair and Ahmed,

Please confirm so Hussain could create the CRA.

The customer keeps on following up.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Jul 20, 2020 at 3:07 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Mary,
>
> Please note, I can only create CRA once I have confirmation from Zubair or
> Tamer Team.
>
>
>
> On Mon, Jul 20, 2020 at 2:34 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Hussain,
>>
>> Please create the CRA asap, the customer keeps on following up for her
>> refund.
>>
>> Thank You
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jul 9, 2020 at 6:59 PM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi @Zubair Wahid <[email-masked]> and @Ahmed Irfan
>>> <[email-masked]> ,
>>>
>>> AWB# 606172080601.
>>> She ordered the SKU:  KSA-AIP-219235 and received a bth tub.
>>> She handed the item and we need to refund her ASAP.
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Thu, Jun 25, 2020 at 5:55 PM Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi All,
>>>> Please advise if this is received  as we need to refund her she needs
>>>> her money back.
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>