Subject: Re: Order # 100143772_1 /100143772_2
From: Mary Anne Agapito <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Taqwa Ali <[email-masked]>
Date: Thu, 23 Jul 2020 11:42:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Any update on this case, please?

Please update us asap. The customer keeps on following up.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, Jul 21, 2020 at 5:44 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
> confirm
>
>
> On Fri, Jul 17, 2020 at 10:13 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Hussain,
>>
>> Please create the CRA for 100143772_2, the customer keeps on asking about
>> her refund.
>>
>> The subject order has already been canceled by IMile.
>>
>>
>> Awaiting your reply. Thank you
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, Jul 5, 2020 at 9:19 AM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please cancel the order - 100143772_2  and create the CRA.
>>>
>>> The customer keeps on following up on her refund. We are unable to
>>> proceed because of this.
>>>
>>> We need an urgent update on this. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sat, Jun 27, 2020 at 11:15 AM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please cancel and create the CRA
>>>>
>>>> There is an existing ticket  #1137915
>>>> <https://mumzworldhelp.zendesk.com/agent/#/tickets/1137915> .  The
>>>> customer keeps on asking for a refund. We are unable to proceed unless this
>>>> part has been canceled.
>>>>
>>>> Awaiting your reply. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Sat, Jun 13, 2020 at 1:07 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Zubair and Hussain,
>>>>>
>>>>> Please cancel this order  100143772_2, the first part has already been
>>>>> canceled by the outbound team here.
>>>>>
>>>>>
>>>>> @Hussain Firoz Miyagamwala <[email-masked]>  - please create
>>>>> the CRA asap and advise when done. The customer keeps on following up and
>>>>> very upset.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jun 3, 2020 at 10:20 AM Taqwa Ali <[email-masked]> wrote:
>>>>>
>>>>>> Dear Team
>>>>>>
>>>>>> Please cancel the order
>>>>>> SHIP TOفراس الخراري
>>>>>> Road number 6
>>>>>> second industrial
>>>>>> Jubail
>>>>>> Saudi Arabia Map
>>>>>> SHIP AREA
>>>>>> SHIP PHONE966544435996
>>>>>>
>>>>>> Regards
>>>>>> Taqwa
>>>>>>
>>>>>